Question about Creative Labs ZEN V Plus MP3 Player

1 Answer

Stuck on second screen where it says zen v plus

It wont come off the screen at all computer wont read it i can reset it & turn it off that way other than that i cannot

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  • a_bster Jan 05, 2008

    It froze, and I tried doing the instructions on YouTube, but on my own it's almost next to impossible. Trying to get the cover to pop open is a little riskier than what the clip says. Is there any other way that I can reset the player on my own without having to pop open open--or accidentally destroy the darn thing? Thank you for your help in advance.

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How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Posted on Jan 04, 2008

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1 Answer

Creative zen v plus start up screen freezes when switching on


I had this same exact problem. To solve it I plugged into the computer (if computer doesnt read it its ok ) then pressed the reset button for about 5 seconds. you should see a screen . Then press the play and power buttons on at the same time and you should get a recovery screen. You have three options. from ther you can rebooot and automatically upgrade the firmware after its been downloaded from the creative website. Please let me know if this helped you and write me back if you have more questions. Thank you , lahuntress

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My creative zen plus is stuck on play but no music, no other buttons work and I cannot shut it down.


ZEN V
ZEN V Plus
(DAP-FL0036)

  1. Turn off your player (if possible).

  2. Push the end of a pin-like object (for example, a straightened paper clip) into the reset hole, press gently and remove.

  3. Power on the player.

  4. The reset hole for the ZEN V / V Plus is located on the left side with the player facing up.

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My creative zen is stuck on a blank screen and wont turn off


Hey this happened to me try holding the reset button in for 10 seconds or plug it into your computer to reset it

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My MP3 got stucked and only displays ZEN V Plus on the screen


leave it charging[connected to usb] and press the reset while its connected-worked for me

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hello guys sorry to hear your problems i have same problems too. Ok first plug ur zen player (mines V PLUS.. heheh) to ur pc then hold play button then keep pressing the reset botton until it turns on RECOVERY MODE then select YES to all (clean up, format, reload firmware) then download the RECOVRY TOOLS at creative site install it then plug ur zen player and run the recovery tools (cross ur finger) hopes it works mine a big smile hehehe email me at oracle101rage@gmail.com if it works..Gud Luck guys

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Push the reset button. This worked for me.

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If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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You can the full manual from here.

Scroll down & click AGREE (if you agree!)

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Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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update to the latest firmware

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