go in to control panel....then system....then hardware....then device manger.....then look for any yellow ?????????? if there is any it means you have no driver installed for your sound card so you must install a driver if you have cd bang it in if no cd look on the net if you no the name of your sound card i will be happy to find one for you i hope this helps and one last thing are you speakers turned onnnn ha ha iv done that