Question about SanDisk Sansa View 8GB MP3 Player - Black

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Brand new sansa view not working

Please can you help. The player seems stuck. It is lit up but with no graphics at all and I can't switch it on or off - seems frozen

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Re: brand new sansa view not working

Hold the play/pause button and the power button until it turns off then turn it back on and it should be good. hope i helped!

Posted on Dec 20, 2008

Re: brand new sansa view not working

A few ways to "fiks" it (try each solution in order)
1) slide the power switch up for a bit and see if it resets it
2) wait for it to get "unstuck"
3) let the it run out of power and try plugging it in again
4) start swearing and cussing at it
5) try threatening it
6) try begging it to work
7) smash the motherf**ker!!!!
8) if u have a warranty (normally ur gauranteed a 30 day warranty just make sure u have the receipt and its not ur fault it broke) hope the smashing didn't break it and exchange it

Posted on Jun 10, 2008

Re: brand new sansa view not working

Mine gets stuck on the connected screen too when I try to hook it to computer then unhook it, just hold the power switch up for 10 seconds to reset it

Posted on Dec 26, 2007

Re: brand new sansa view not working

Hold up power switch for 10 secs

Posted on Dec 25, 2007

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Re: brand new sansa view not working

You're all so retarded it hurt me physicly to read this sorry *** excuse for "help". screw you and whatever gay *** music you listen to!

Posted on Dec 17, 2008

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I just put in a brand new 4gb MicroSDHC card into my Sansa SanDisk Plus & plugged it into my computer. Now its stuck on "Refreshing your media" & I can't even shut it off. Help?

Remove the microSDHC card. Disconnect the Sansa from the computer. Press and hold the power button for fifteen seconds to reset the Sansa.

Be aware that the e200 series of Sansa media players do not work with microSDHC cards, only with microSD cards.

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My sansa view won't turn on, the blue ring illuminates but that is all it does

Alright it seems your sansa is on its way out. I had to essentially mash on the center keypad while holding the power button in the on position before it finally worked. Be prepared to buy a new one, mine only lasted for 2 weeks after it started doing that

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you should update new firmware first at

if it still doesn't work, change another one.
Good luck

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If it's brand new and you bought it at a store, exchange it. If it's an online store and not refurbished you should probably call Sansa as it will be in warranty. If it's refurbished (has a silver capital R sticker on the back) or was an auction item then you can either call Sansa (although they aren't much help with refurbs). If you aren't afraid of working with small objects, are reasonably intelligent, and own a screwdriver, then you may want to clean the contacts (I don't know if this will void an existing warranty or not). Instructions are at: Note, he uses rubbing alcohol but a less messy method is to use the eraser from a standard #2 pencil (pink eraser) to do the cleaning. (Alternately you can use any contact cleaner spray made before 1990 without opening the Sansa...of course the good stuff was banned for manufacture so newer stuff may not work)

May 10, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

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Sansa E200 screen stuck scribbly black vertical lines

When it is on, holding the power button in for 5 or more seconds hard resets the device. Give that a try. If not. it's possible it's been bounced one too many times and needs the LCD cable re-connected or the controller is bad for the LCD.

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Freezes after 8 secs (No sound or anything)

I registered my Sansa View in sandisk site, and the support sent to me these two solutions. I have a similar problem like you and I'm still haveing problems but meaby these steps working in your sansa view.

Nr 1:
Let us update your player's firmware:

Step 1 – Connect the player in Recovery Mode.

1. Turn off the player.
2. Slide down the Hold switch along the left side of the player down so the orange is showing.
3. Press and hold the HOME button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a 16MB partition will be viewable in My Computer (XP) or Computer (Vista).
5. Release the HOME button.

Download and update the firmware.

1. Download the firmware file:

Click Here for the Sansa View Firmware update file

2. Extract the zip file.
3. Copy the extracted firmware files (*.dat, *.rom, *.mi4, and *.fnt) to the 16MB-FORMAT drive.
4. Disconnect the player. This will now start the firmware update.
5. Slide the Hold switch to the unlock position.
6. Turn on the player.
Nr 2:
It appears that this is caused by file corruption in your player's memory. Usually, formatting your mp3 player resolves this FM issue in your player.

Formatting your Sansa View Mp3 player in Disk Management:


1. Make sure the Sansa View is turned on.
2. Engage the hold switch, located on the left-hand side of the player.
3. Press and hold the LEFT BUTTON ( << )
4. Connect to the computer while pressing and holding the LEFT BUTTON ( << ). Do not let go of the left button until the player is detected as Removable Disk.
5. The Sansa View should now be connected in MSC mode and should appear as a "Removable Disk" or "Sansa View".
6. From the desktop, right click My Computer, then select Manage. If you don't see My Computer on the desktop, click on Start and right click My Computer from there, then select manage.
7. On the Computer Management window, click Disk Management from the left pane.
8. On the right side, locate your sansa device on the list (it might be recognized as removable disc), right click on the sansa device, then select Format.
9. On the Format Window, select FAT32 under File System and make sure that the Quick Format option is not checked.
(You might get a warning window about your files being deleted when you format the device, if that is not an issue for you, click ok.)
10. Click OK to start formatting the device. This should start the format process.
11. Once the formatting is done, unplug the device from the computer. Let the device refresh.
12. We can verify that formatting is successful if it shows no files on the player.

Oct 25, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

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if its an inkblot you broke your screen..... the same thing happened to mine and i'm still trying to find a place to repair the screen.... if i find anything i'll tell you

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delete and start over again

it's best to sync a few disconnect, let the database update, and then reconnect, load some more

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It might just need to be reformatted. If you don't care about deleting and redownloading everything with songs and videos and pictures, too, then reformat it. Just plug the mp3 player into your computer and right click on the icon in the MY COMPUTER window, and click on FORMAT. It should come to a new window and click on start format. If this doesn't work, then call me to help you any further. Ask for Maxwell at 1-(239)-945-0583.

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