Question about SanDisk Sansa View 8GB MP3 Player - Black

5 Answers

Brand new sansa view not working

Please can you help. The player seems stuck. It is lit up but with no graphics at all and I can't switch it on or off - seems frozen

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  • Anonymous Dec 25, 2007

    Mine is locked up with blue wheel turning on connected screen it won't turn off. need to reset.

  • Anonymous Dec 25, 2007

    Mine`s stuck on the "connected" screen too.

  • sylvy Feb 17, 2008

    MINE HAPPENS THE SAME WAY BUT I HAVE TRIED TO TURN IT OFF BUT IT WON'T TURN OFF AND ALL OF SUDDEN THE LIGHT WOULD BE OF AND ON THE SCREEN THE PICTURE OF THE BATARY COMES ON HALF WAY EMPTY AND THE OTHER HALF FULL BUT IT HAPPENED WHEN IT WAS CONNECTED FOR COUPLE OF HOURS. LATER I UNPLUGED IT STILL SHOWEN ON THE SCREEN THAT IT WAS CONNECTED. I DON'T KNOW WHAT TO DO.

    PLEASE CAN YOU HELP ME.

  • ChipWire Mar 25, 2008

    Upon charinging the View right out of the box, the "Connecting" label will not leave the screen whether the USB cable is connected to the PC or not. I have had the e260 which is set up differently. I am not sure which button is the power button, and does the "hold" switch have any effect on this?

    ChipWire

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5 Answers

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Hold the play/pause button and the power button until it turns off then turn it back on and it should be good. hope i helped!

Posted on Dec 20, 2008

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A few ways to "fiks" it (try each solution in order)
1) slide the power switch up for a bit and see if it resets it
2) wait for it to get "unstuck"
3) let the it run out of power and try plugging it in again
4) start swearing and cussing at it
5) try threatening it
6) try begging it to work
7) smash the motherf**ker!!!!
8) if u have a warranty (normally ur gauranteed a 30 day warranty just make sure u have the receipt and its not ur fault it broke) hope the smashing didn't break it and exchange it

Posted on Jun 10, 2008

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Mine gets stuck on the connected screen too when I try to hook it to computer then unhook it, just hold the power switch up for 10 seconds to reset it

Posted on Dec 26, 2007

Hold up power switch for 10 secs

Posted on Dec 25, 2007

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You're all so retarded it hurt me physicly to read this sorry *** excuse for "help". screw you and whatever gay *** music you listen to!

Posted on Dec 17, 2008

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If it's brand new and you bought it at a store, exchange it. If it's an online store and not refurbished you should probably call Sansa as it will be in warranty. If it's refurbished (has a silver capital R sticker on the back) or was an auction item then you can either call Sansa (although they aren't much help with refurbs). If you aren't afraid of working with small objects, are reasonably intelligent, and own a screwdriver, then you may want to clean the contacts (I don't know if this will void an existing warranty or not). Instructions are at: http://joustin.com/?page_id=10 Note, he uses rubbing alcohol but a less messy method is to use the eraser from a standard #2 pencil (pink eraser) to do the cleaning. (Alternately you can use any contact cleaner spray made before 1990 without opening the Sansa...of course the good stuff was banned for manufacture so newer stuff may not work)

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delete and start over again

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It might just need to be reformatted. If you don't care about deleting and redownloading everything with songs and videos and pictures, too, then reformat it. Just plug the mp3 player into your computer and right click on the icon in the MY COMPUTER window, and click on FORMAT. It should come to a new window and click on start format. If this doesn't work, then call me to help you any further. Ask for Maxwell at 1-(239)-945-0583.

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