Question about HP PSC 1350 All-In-One Thermal Printer
I have Windows XP Professional OS.
I have successfully installed HP PSC 1350 All-In-One software including downloading the latest drivers from the HP website.
I also have Microsoft Office Home And Student Edition 2007 installed.
However, my PSC 1350 is not recognizing Microsoft Word 2007. It sends scanned documents to Word Pad.
How can I correct this. Obviously, I would like to have scanned documents go to Microsoft Word 2007.
Thanks for any help you can give me.
Hi - off the top of my head, without going in to check the settings at the moment, I would say to go to your PRINTERS & FAXES folder (Start/control panel/Printers & Faxes), and make sure that the printer you want things to go to is set as your DEFAULT printer.
We have the Home & Student edition as well, and it has different defaults - it took me a couple of tries to print to realize that it was trying to send things to a printer/program that really didn't even exist! When we installed MS Office HSE07, it did a lot of tweaking to our system without permission or our knowledge! Shame on MS! It added a printer that we didn't even have, and changed the default to that new odd printer!
Also, for a scanned file, you can set your computer to automatically recognize scanned files as a certain type. Did you want to do that? I hesitate to say set it to have all scanned items sent directly to the printer, since you might scan things you do not need to print!
I don't have my 1350 hooked up at the moment, or I'd jump in and find the exact settings for you (we also run XP). But, it really sounds like the installation of the MS Office has tweaked your printer default settings.
Check that first, and see if that will solve the problem...
Posted on Dec 27, 2007
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