Question about Computers & Internet

1 Answer

ADSL modem, firewalls

Well i have a friend that has a a ADSL modem and she just got a new one and she installed it and everything and it says she is connected and it wont let her get on the internet and i had her do a ping and it went out but got lost and didnt come back in and i was wondering if it was a firewall that didnt let the signal come back in

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 556 Answers

What did you have her ping an IP Address or a domain name?

Was she attempting to ping the gateway address on the lan side of this adsl device? In that case either DHCP is not supplying a dynamic IP address or the static IP address, subnet mask, default gateway address configuration in her adapter is incorrect.

If she pinged an IP Address and it is not the prior issue I would favor that the modem side of the device are not set properly for her internet service provider. The ISP's support/help website may help in determining the correct values here.

If she pinged a domain name like www.google.com then it could be the same as either of the above or it could be a lack of DNS addresses in the router or her local adapter configuration whereever they are preferred in her environment?

Posted on Dec 25, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How can I obtain a user guide for Acatel optus one touch 250 P/N16513 corded phone?


Optus Network Approved modem and equipment list
If you are supplying your own DSL modem and/or telephone filters, you must ensure they meet the requirements
below before connecting them to the OptusNet DSL network. Connection of unapproved equipment is prohibited.
The modem list contains equipment that has been certified by manufacturers as having passed interoperability tests
r
equired for use on a DSL network. If your modem make and model isn't listed below,
call Optus Customer Service for further information on
1300 309 333.
F
ully supported by OptusNet DSL Broadband Customer Service, the OptusNet DSL Broadband Installation CD-ROM will automatically
c
onfigure this modem.
D-Link ADSL Modem 302G
The OptusNet DSL Broadband Installation CD-ROM provides detailed information to manually configure these modems, and OptusNet
DSL Broadband Customer Service will provide limited connection support for them.
(Equipment Certification date in brackets)
F
or modems and routers other than those above, OptusNet DSL Broadband provides only the network connection settings needed for
manual configuration. While this equipment can be used on the OptusNet DSL Network, no OptusNet DSL Broadband Customer Service
will be provided for connection configuration or equipment-related connection difficulties.
Alcatel SpeedTouch - 510 ADSL Modem (15.01.2003)
Alcatel SpeedTouch - 530 ADSL Modem (15.01.2003)
Alcatel SpeedTouch Pro - 4 port (10.09.2001)
Alcatel SpeedTouch Pro - Firewall (09.10.2001)
Alcatel SpeedTouch PCNIC (04.08.2000)
Alcatel SpeedTouch USB (04.08.2000)
Askey/Dynalink - ALE 070 (08.01.2001)
Askey/Dynalink - ALH 110 (21.03.2001)
Askey - RTA100 ADSL Modem (25.10.2002)
Billion Electric - BIPAC-711 CE ADSL Modem (25.10.2002)
Cisco WIC - 1ADSL-DG (30.06.2003)
Cisco 827 (19.02.2001)
Cisco 827H (11.07.2002)
Cisco 827-4V (19.02.2001)
Cisco 837 (01.04.2003)
Cisco SOHO77 (29.11.2001)
Cisco SOHO77H (11.07.2002)
Cisco SOHO97 (01.04.2003)
D-Link ADSL Modem - DSL 100D (08.08.2001)
D-Link ADSL Modem - DSL 500 (08.08.2001)
D-Link ADSL Modem - DSL 504 (08.08.2001)
Efficient Networks - C10 Communications - Speedstream 3060 (08.01.2001)
Efficient Networks - C10 Communications - Speedstream 4060 (08.01.2001)
Efficient Networks - C10 Communications - Speedstream 5260 (08.01.2001)
Efficient Networks - Siemens - Speedstream 5400 (07.04.2003)
Efficient Networks - C10 Communications - Speedstream 5660 (21.03.2001)
Efficient Networks - C10 Communications - Speedstream 5667 (10.09.2001)
Efficient Networks - C10 Communications - Speedstream 5861 (21.03.2001)
Juni NetAce - ADSL USB Modem (15.01.2003)
Juni NetElite 2000ES - ADSL 4 port Modem (15.01.2003)
Juni/Samsung SAM-215 USB Modem (18.07.2001)
Juni/Samsung SAM-335A Ethernet Modem (18.07.2001)
NetComm ADSL Modem - BusinessSmart (08.08.2001)
NetComm ADSL Modem - USB - NB1200 (27.08.2002)
NetComm ADSL Router Modem - NB1300 (20.11.2002)
Open 501r ADSL Router Modem (05.04.2002)
Alcatel - Central, Part No. 3AU 04804 AAAA
Alcatel - In-Line, Part No. 3AU 04805 ABAA
Askey/Dynalink - In-Line, DT60-002BA
C10 Communications - Dynamic - In-Line, C10290
C10 Communications - In-Line, C10611 & C10611T
C10 Communications - In-Line, C10645 & C10645T
C10 Communications - In-Line, C10610
Te
l
ephone Equipment - Central, TE-ACP20AUS01
C10 Communications - In-Line, C10211
C10 Communications - In-Line, C10111
C10 Communications - In-Line, C10145
C10 Communications - In-Line, C10245
D-Link - Central, DSL-10SP
D-Link - Central, DSL-10CF
D-Link - In-Line, DSL-10MF
Alcatel SpeedTouch Home
Alcatel SpeedTouch Pro
D-Link ADSL Modem - DSL 200
D-Link ADSL Modem - DSL 300
D-Link ADSL Modem - DSL 300+
D-Link ADSL Modem - DSL 302G
OptusNet DSL Broadband
Optus supplied modem
Optus preferred modems
List of all other certified modems/routers
List of certified filters/splitters
Information correct as at 2 February 2004.
1270049 06/04

Nov 12, 2014 | Cell Phones

1 Answer

What cable do i need?


You should give more detailed information!
If I understand correctly, you have an ADSL over a normal landline with a splitter between the phone and the modem. If you now want to move the modem you need a simple telephone-cable with at least two wires.

May 29, 2014 | D-Link Sky Wireless Adsl Broadband Modem...

1 Answer

Sonicwall keeps dropping braodband connection


Bad ADSL modem at your ISP's end?
Deteriorated twisted-pair wires from the telephone-pole to the demarcation box on the outside of your home?
Dying ADSL modem inside your home?

First, try a different ADSL modem.
Then, call your Internet Service Provider, and get them to trouble-shoot.
Finally, switch to a cable-modem provider.

Jan 29, 2014 | SonicWALL Tz 105 Totalsecure

1 Answer

I connect fine to it but cannot get to internet


This is not a trivial task but to start, I presume that your Wireless Router is connected to an ADSL or CABLE modem:
1) Make sure that you can connect to the Internet/Web directly from the ADSL/CABLE modem. 2) Once you have step 1 validated, connect your Wireless router to the ADSL/CABLE modem. 3) Ensure that you can communicate to the Wireless router and use Netgear supplied software - I suggest that you connect your PC/LAPTOP used for configuration directly via an ETHERNET cable attached to your router: 'NETGEAR's Smart Wizard™ makes the set-up of the RangeMax™ wireless router easy and hassle-free. Smart Wizard automatically detects your ISP's network settings, then walks you through each step of the installation proces' 4) When the installation is finish, try connecting to the internet via the ETHENET cable on your router. If it does not work, the FIREWALL on the ADSL/CABLE MODEM may be blocking the port and needs to be opened/disabled. 5) You can now concentrate in getting the WIFI working by first using an 'unsecured/no encrytion' connection by setting an appropriate SSID. 6) Once setp 5 is working, you SHOULD NOW SECURE your Wifi connection by using a selected encryption (such as WEP or better) and security key.
ps. you will get this 'limited access' message if anywhere in the device chains the IP addresses cannot be resolved.

Dec 20, 2009 | NetGear RangeMax WPN824 Router

1 Answer

I have a Zoom X6 ADSL modem that keeps dropping my internet signal. How can I correct this?


is it wireless connection or ethernet? Zoom routers have a firewall and when you have something connected that the firewall doesnt like (Xbox 360 or Gaming) it will drop the connection. goto zoom.com/x6 and it will give you instruction on how to by-pass the firewall using an different IP address.

Mar 22, 2009 | Zoom X6 Adsl Modem/router Rohs...

2 Answers

I just instaled a new pc tower , my modem doesnt conect


Make sure u have the usb drivers installed for this new modem on the computer..

Jan 25, 2009 | Computers & Internet

3 Answers

Setting up linksys adsl2 modem


The ADSL, Ethernet, and USB ports are located at the back of a Linksys modem. These ports are where the phone cable and computer will be connected. The ADSL Line should be connected to the ADSL port and the computer either be connected to Ethernet or the USB port., If u r using a ethernet cable no need to run the setup cd just connect the ethernet cable and contact ur isp..
do not worry about ur sagem modem, let it be inside.. just connect ethernet cables alone..

To setup a Linksys ADSL Modem with usb cable you need to perform two steps:
  1. Connecting the Devices Together
  2. Installing the USB Driver
Connecting the Devices Together
Step 1:
Connect the phone cable to the wall jack with ADSL service and then connect the other end to the ADSL port of the modem.
Step 2:
Make sure the power adapter is plugged to an available power outlet.
Step 3:
Connect the USB to the USB port on the back of the modem and then connect the other end top the USB port of the computer.
Step 4:
Power on the modem. After connecting the device together, install the USB driver. For instructions, follow the steps below.
Installing the USB Driver
Step 1:
Power on the computer.
Step 2:
When the Hardware Update Wizard window appears. Click Install the software automatically (Recommended).
NOTE: Windows XP has pre-installed drivers for the ADSL2MUE and will automatically install the USB driver for the modem.
Step 3:
Click Finish.

Nov 06, 2007 | Computers & Internet

1 Answer

Netopia 2241 Modem losing sync?


If your modem is losing sync with ADSL 2 that means that your line has a problem. Try having your DSL provider move you to a new Cable and pair.

Sep 11, 2007 | Netopia ADSL 2+ MODEM 10/100 EN AND USB...

1 Answer

Netopia modem


Go to control panel press on add/remove hardwear and when promted to search for new hardwear press on next.And continue as if installing a new hardwear and you will reenable your USB port.

Aug 18, 2007 | Netopia ADSL 2+ MODEM 10/100 EN AND USB...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

240 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...