Can't connect the Brother PC fax v2 in a home

Open the printer and scanners folder an delete all the devices (Brother Printer, Brother Fax, Brother PC-Fax if installed). Point to device an right click the mouse button.
Restart the computer.
Download the software from Brother Solutions Center. Download the whole suite not just the drivers. Make sure you select the software that is compatible with your version of the OS :Windows 7 32 bits, Windows 7 64 bits, Windows 8 32 bits, etc.
Install the software. If you are going to use a USB cable to connect the MFC to the computer, install a local USB printer. If you are going to use Ethernet network cable, install a wired network printer, and if wireless connection then install a wireless printer.
If you have problems finding or attributing an IP address to your printer (for Non-USB connections) there is Brother program that helps you attribute an IP address. You will find it on the same page as the software suite on Brother's site.

for drivers click here

let me know if you need anything else.

Connect the printer with a USB cord to the computer. Switch off the printer and install the driver in to your computer , during installation the software will tell you to switch-on the . Do so and finish the installation .
This is the procedure to connect the printer with your computer.

can you help me to figure out why i'm not receiving faxes thru my fax machine that is connected to my computer...i am dumb so i dont know what is waht all i know is that i think i have to unplug the phone in the home too get a fax...i can send them and cant receive them...i have an answere machine but it is torn up do i need to get a new answer machine...please help and thanks

From the Brother web site.


Description of Problem 100000018247
When I launch PC-Fax Receive Program, I receive an error stating: The Fax Receive program must be started to receive PC faxes. What can I do?pc fax rx

Description of Solution 200000023257
You may receive this error if the pc fax application is closed and you have faxes stored in the memory of the machine. To resolve this issue,you will need to print the faxes already stored in the memory of the machine. To print the faxes, please follow these steps:

1. Press the MENU key.

2. Press the UP OR DOWN ARROW key to select Fax.

3. Press the OK key to confirm your choice.

4. Press the UP OR DOWN ARROW key to select Print Fax.

5. Press OK.

6. Press the BLACK START key.

- Your Brother machine will print the stored faxes.

7. Press the STOP/EXIT key to exit the menu.

8. Once the stored faxes have been printed, click WINDOWS/START, (ALL) PROGRAMS, BROTHER, XXX-XXXX (X = MODEL NUMBER), PC-FAX RECEIVING, XXX-XXXX or RECEIVE (depending on your operating system).

9. The Brother PC-fax receiving icon will now appear in your Windows Task Tray indicating that Brother PC-Fax Receiving is active.

The KX-FM131BX, KX-FM131CX and KX-FM131AL do not connect directly to a computer. They only have RJ-11 connections (to the phone line (line in) for all models and to another phone or answering machine (in some cases).

To send and receive faxes with a computer, you need some sort of USB or network port on the machine. Brother has some that may fit your needs: http://www.brother-usa.com/Fax/ModelDetail/2/FAX2840/Overview is one of their lower end models.

I hope this helps.

Cindy Wells

You could set up the Brother fax in a network, but the telephone part would still not work. Install a modem in the comuter, they are cheap....

If you have a hand set try to use it as a phone. If no dialing tones are present check the phone line connection. If the fax is well connected there is a good chance that you need a part for the machine.

Hi there,
For some reason the fax doesn't seem to work.
Need help badly
thanks MMD

here is the manual to set in the computer, check " advance options"



http://www.retrevo.com/search/v2/jsp/downloadPage.jsp?doc=775422b88337921f373920693b8e48f9&q=brother+3800+manual