Question about Curtis DVD6041 System

1 Answer

Playing the dvd

When I get about half way through a dvd it freezes and the whole system won't work unless I turn it off and on again - tried several discs. They all freeze about half way through. What is wrong?

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  • rfamilyof4 Jun 18, 2008

    I have the same problem...anhour and 8 minutes into each movie it freezes and wont do anything..I have done what the last guy suggested and it still wont do anything...rather i go to same spot it stopped at or a few chapters ahead or even the credits. And I have contacted Curtis and they are no help!! they say they dont see a problem with this system.....??? Anyone else know what I can do??? they charged me $2500.00 Yes 2500.00 $ for this system in my travel trailer...LOL what a joke!!!!!

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1 Answer

It's having a problem with the second layer of a DVD-9.
Check if you can see the second part of the movie at all, by skipping directly there or to the credits.

Posted on Jan 18, 2008

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Hi, if your sure it stops in the same time on any disc then i would assume there is something stopping the laser from moving forward.
If your confident opening it things may be obvious, KEEP HANDS AWAY FROM THE MAINS COMING IN.
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is ur dvd player in an inclosed area because they need air and some more than others. is the device getting hot to the tuch. if it is then put somthing under the corners of the dvd player to raise it up. this should stop it from over heating. also try cleaning it. please rate my suggestion. thanks

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It very well could be a lens problem.
When the laser is in a desperate search for more data, it can max out the whole unit trying to find it. Same thing will happen with a PC's dvd drive if you put a dvd in and it is scratched or damaged.

The lens in your unit may not be dirty, but it may need to be calibrated again. Knocks in transport, dust, bugs, general use etc etc can all have an effect on the laser.

The fact it's doing it in a cycle could also be heat related. Again this goes back to the calibration. If the laser is working far harder then it should, it will heat up and begin to fail.

Since it is only a few months old though, I would call in on the warranty to have it looked at without causing you further grief.

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try another dvd if the same your laser pick-up is defective . You could try a cleaner ,but in most cases if this works it is only temporary. Unfortunately the laser in all likelyhood will have to be replaced. Can be expencesive .

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