Question about Mattel Juice Box 512 MB MP3 Player

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Plays the same introduction over and over

Both of my kids got one of these for christmas and they both will not bring up a menu or anything, it just plays the same introduction cartoons over and over. They also got the mp3 starter kit and I can't get it to work either it does the sme thing when i put the cartridge in. I have searched for a reset button but don't see one and pushing the buttons does not help.

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  • TKHart Oct 14, 2008

    We have model number H2676 Mattel Juice Box. We have a cartridge inserted correctly and it use to work and play great, but now it just keeps showing a intro and the intro stops and then ends with on the screen. HELP ! We've tried all of our cartridges, but still keeps doing it.

    Thank you in advance for your help. Here is our phone number 252/441-0838 or our e-mail is Thank you again...

    T. Gearhart



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If only Mattel had released the video codec for this product, this gadget would be as popular today as the iPod... It is a brilliant little unit and as tough as nails.
You can download any music you like off the internet or CD and use it on the juicebox. The only thing you need to watch out for is the encoding speed and ID3 tags on the MP3 files.
1. You first need to do a track or album music conversion to 112kb/s, joint stereo, fixed encoding rate. Use a simple standard audio or media conversion program.
2. Strip the ID3 tags off the MP3 files, using a standard ID3 tag stripping program. I use ID3kill.exe.
3. Simply drag and drop tracks onto your dedicated SD card.
* To make a JB dedicated SD card, specifically formatted for the Juice Box, you need an empty SD card (up to 512MB- enough for about 450 music tracks). Put the empty card in the Juice Box SD card reader. Put that into the juice box and turn on. After a couple of seconds, the JB shows its usual intro track. Format Complete (there is no message!).

Then you can load it up with mp3 files... If the SD card isn't in the right format, it will think nothing is plugged in....

Have fun!

If anyone has ever come across the right video codec, please tell the world! I would really like to have it!

Posted on Oct 27, 2012

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The juicebox has a built in video intro that plays when there is no media inserted; it's a cyclic clip from various cartoon network shows. In order to play a video, you have to insert a Juicebox Video cartridge into the player.
To use the MP3 kit, you put the SD card holder into the Juicebox. install the Juicebox software on your computer, put the USB card reader in your computer, and insert the supplied SD card. put a music CD in your computer, use the juicebox ripping software to convert the CD music into 128kbit MP3's, put them into the SD card. then take the SD card, put it in your juicebox SD card adaptor, turn it on. music will come out.

Posted on May 14, 2008


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