Question about Linksys Wireless-G WRT54GS Router (e125894)

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Slow internet connection when connected through router

For the past few weeks, the internet has been very slow on my home network. My house has a cable internet connection that's split through a Linksys Wireless G with SpeedBooster (WRT54GS) router.

I've used the tracert command numerous times in the command prompt to see just how things are, and I get over 1000 ms pings almost every time.

I've also tried connecting directly to the cable modem itself numerous times. The speed improves considerably. I've talked to my ISP (Comcast) many times by now, and it's pretty clear that the problem is the router.

I upgraded the router's firmware the other day to the latest one, and the problem appeared to be solved... for a few minutes. Pings were back to around 20 ms (although this was while connected to the router via ethernet cable). Went I went back to wireless it seemed okay for maybe a minute or two... and then it got slow again. Pings went right back to over 1000 ms.

I don't think it's purely a wireless issue, as the internet is still pretty slow when connected via cable.

We also have a VoIP phone connected to the router. The phone connecting has also been having issues. We can hear other people fine, but sometimes they can barely hear us.

I'm totally stumped as of right now. I've done everything I can think of. I've talked with Linksys tech support (not very helpful at all), I've messed around with the settings in the router, and I've upgraded the firmware to the latest version (my last resort). Yet NONE of this seems to have improved the connection.

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Re: Slow internet connection when connected through...

We hate to dis on linksys but that is going to be your main problem. Dump Linksys and move to either Hawkings or D-link, or Belkin.

Any of which will work. I know that alot of people have had the same problem with linksys and after moving to belkin it fixed the problem.

Posted on Dec 25, 2007

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Re: Slow internet connection when connected through...

Would you consider an environmental or systemic reason.

Environmental -- there are many more wireless devicess out there including a class that broadcast on two wireless channels simultaneously. You may be having contention for the radio bandwidth not just from other routers but devices like wireless phones. Consider changing you channel from the probable default of 6 to 1 or 11. If the first change does not work try the second. (also keep your wireless router/access point away from the cell phone base station.)

Systemic -- this is unlikely in your case unless you are getting a strange symptom. There is a belief that networks with hidden SSIDs and WEP or WPA encryption experience interruptions someof considerable duration of service manifesting as disconnections registered by the computer's wireless adapter. Unhiding the SSID has cured these systems.

I hope this helps.

Posted on Dec 25, 2007

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