Question about Linksys Wireless-G WRT54GS Router (e125894)

2 Answers

Slow internet connection when connected through router

For the past few weeks, the internet has been very slow on my home network. My house has a cable internet connection that's split through a Linksys Wireless G with SpeedBooster (WRT54GS) router.

I've used the tracert command numerous times in the command prompt to see just how things are, and I get over 1000 ms pings almost every time.

I've also tried connecting directly to the cable modem itself numerous times. The speed improves considerably. I've talked to my ISP (Comcast) many times by now, and it's pretty clear that the problem is the router.

I upgraded the router's firmware the other day to the latest one, and the problem appeared to be solved... for a few minutes. Pings were back to around 20 ms (although this was while connected to the router via ethernet cable). Went I went back to wireless it seemed okay for maybe a minute or two... and then it got slow again. Pings went right back to over 1000 ms.

I don't think it's purely a wireless issue, as the internet is still pretty slow when connected via cable.

We also have a VoIP phone connected to the router. The phone connecting has also been having issues. We can hear other people fine, but sometimes they can barely hear us.

I'm totally stumped as of right now. I've done everything I can think of. I've talked with Linksys tech support (not very helpful at all), I've messed around with the settings in the router, and I've upgraded the firmware to the latest version (my last resort). Yet NONE of this seems to have improved the connection.

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  • Ozma Dec 26, 2007

    This problem isn't just wireless, though. Even wired connections to the router are experiencing a slow connection.

  • Ozma Dec 27, 2007

    I tried changing the MTU setting and it worked! ...But then a few hours later it went back to being slow. And now no matter what I change the MTU setting to... it's still slow.

    I'm seriously considering getting a new router at this point.

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We hate to dis on linksys but that is going to be your main problem. Dump Linksys and move to either Hawkings or D-link, or Belkin.

Any of which will work. I know that alot of people have had the same problem with linksys and after moving to belkin it fixed the problem.

Posted on Dec 25, 2007

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Would you consider an environmental or systemic reason.

Environmental -- there are many more wireless devicess out there including a class that broadcast on two wireless channels simultaneously. You may be having contention for the radio bandwidth not just from other routers but devices like wireless phones. Consider changing you channel from the probable default of 6 to 1 or 11. If the first change does not work try the second. (also keep your wireless router/access point away from the cell phone base station.)

Systemic -- this is unlikely in your case unless you are getting a strange symptom. There is a belief that networks with hidden SSIDs and WEP or WPA encryption experience interruptions someof considerable duration of service manifesting as disconnections registered by the computer's wireless adapter. Unhiding the SSID has cured these systems.

I hope this helps.

Posted on Dec 25, 2007

  • david Dec 26, 2007

    This is a real reach (and I suggest some real reasarch on your part) but I read about it a couple of days ago -- there is an mtu setting that may affect the overall performance -- before changing the setting as the article indicated it was preferable to see if your internet service provider explained their settings on their help or support site. The article went on to give a technique for experimenting for an optimal setting but I do not remember the details.

  • david Dec 27, 2007

    You seem very capable so I have avoided the obvious indication of malware (virus / adware / spyware) until now. But in the last couple of days I have learned I have some issues in that area. The primary culprit in my case is avoiding complete removal -- it keeps comming back and there appears to be only one product that even detects it and removes the part it finds. The writeups claim it protects itself from complete removal and as of yet I have not found a process to completely remove it. I am currently looking for assistance in that area. Hopefully in a week we may be able to track mine down.

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Advent 9315 wifi


How are you connecting to the internet?
1. Wireless
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This can have an effect on the speed. A wired connection is not subsceptable to any interference and wont slow down from it.
A wireless connection can be slow because of the router, other things that broadcast radio signals, other things that broadcast non radio signals (like flourescent lights.)
How are you testing the speed? Unless you go to a website that has a speed test program or you are running a speed test application, there is no way to know for certain that your speed is what you believe it is. Your speed can also change due to the amount of people on the internet and other things like equipment failure outside your house.

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Solution on a slow Internet connections Problem  The major  causes for a slow...


Solution on a slow Internet connections Problem 
The major  causes for a slow Internet connections. A poor-performing connection can be caused by broadband router configuration issues, wireless interference, or any of several other technical issues with your home network. Follow these steps to diagnose slow Internet connections.
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As the centerpiece of a network, a broadband router can be responsible for slow Internet connections if configured improperly. For example, the MTU setting of your router will lead to performance issues if set too high or too low. Ensure your router's settings are all consistent with the manufacturer's and your Internet Service Provider (ISP) recommendations. Carefully record any changes you make to your router's configuration so that you can undo them later if necessary.
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Wi-Fi and other types of wireless connections may perform poorly due to signal interference, which requires computers to continually resend messages to overcome signal issues. Household appliances and even your neighbors' wireless networks can interfere with your computers. To avoid slow Internet connections due to signal interference, reposition your router for better performance and change your Wi-Fi channel number.
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Some software applications you install on a computer run in the background, quietly consuming network resources. Unlike worms, these are programs designed to do useful work. Peer to peer (P2P) programs in particular can heavily utilize your network and cause connections to appear slow. It's easy to forget these applications are running. Always check computers for any programs running in the background when troubleshooting a slow network.
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When routers, modems or cables fail, they typically won't support connections. Certain technical glitches in network equipment, however, adversely affect performance even though connections are maintained. To troubleshoot potentially faulty equipment, temporarily re-arrange and re-configure your gear while experimenting with different configurations. Try bypassing the router, swapping cables and changing network adapters to isolate the slow performance to a specific component of the system.
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