Slow internet connection when connected through router
For the past few weeks, the internet has been very slow on my home network. My house has a cable internet connection that's split through a Linksys Wireless G with SpeedBooster (WRT54GS) router.
I've used the tracert command numerous times in the command prompt to see just how things are, and I get over 1000 ms pings almost every time.
I've also tried connecting directly to the cable modem itself numerous times. The speed improves considerably. I've talked to my ISP (Comcast) many times by now, and it's pretty clear that the problem is the router.
I upgraded the router's firmware the other day to the latest one, and the problem appeared to be solved... for a few minutes. Pings were back to around 20 ms (although this was while connected to the router via ethernet cable). Went I went back to wireless it seemed okay for maybe a minute or two... and then it got slow again. Pings went right back to over 1000 ms.
I don't think it's purely a wireless issue, as the internet is still pretty slow when connected via cable.
We also have a VoIP phone connected to the router. The phone connecting has also been having issues. We can hear other people fine, but sometimes they can barely hear us.
I'm totally stumped as of right now. I've done everything I can think of. I've talked with Linksys tech support (not very helpful at all), I've messed around with the settings in the router, and I've upgraded the firmware to the latest version (my last resort). Yet NONE of this seems to have improved the connection.
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Slow internet connection when connected through...
Would you consider an environmental or systemic reason.
Environmental -- there are many more wireless devicess out there including a class that broadcast on two wireless channels simultaneously. You may be having contention for the radio bandwidth not just from other routers but devices like wireless phones. Consider changing you channel from the probable default of 6 to 1 or 11. If the first change does not work try the second. (also keep your wireless router/access point away from the cell phone base station.)
Systemic -- this is unlikely in your case unless you are getting a strange symptom. There is a belief that networks with hidden SSIDs and WEP or WPA encryption experience interruptions someof considerable duration of service manifesting as disconnections registered by the computer's wireless adapter. Unhiding the SSID has cured these systems.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
How are you connecting to the internet?
This can have an effect on the speed. A wired connection is not subsceptable to any interference and wont slow down from it.
A wireless connection can be slow because of the router, other things that broadcast radio signals, other things that broadcast non radio signals (like flourescent lights.)
How are you testing the speed? Unless you go to a website that has a speed test program or you are running a speed test application, there is no way to know for certain that your speed is what you believe it is. Your speed can also change due to the amount of people on the internet and other things like equipment failure outside your house.
when you view facebook and it is <span style="font-weight: bold;">slow to respond</span> to your actions, go
between pages etc this can be caused be any <span style="font-weight: bold;">number of issues</span>. <br /><br />1)
It may be the facebook website is <span style="font-weight: bold;">overloaded</span>(to many visitors) and is <span style="font-weight: bold;">running
slow</span>. There is really nothing you can do about this other than to voice
your frustration at Facebook by contacting them. You will have to <span style="font-weight: bold;">wait</span>
and try again at another time to see if it is running faster.<br /><br />2) Your <a href="/../support/t9374497-facebook_running_slow#"><span>internet</span><span> </span><span>connection</span></a>
is experiencing <span style="font-weight: bold;">high latency</span>. You can check your internet connection by
trying other websites. Are they going slow as well? If not, then you
can really rule this problem out. If you do however experience slowness
at other sites then you may be experiencing a <span style="font-weight: bold;">degraded internet
connection</span>. I recommend a couple tips at this point,<br /><br /><span style="font-weight: bold;">--</span>If you are <span style="font-weight: bold;">downloading files</span> from the internet, or have other <a href="/../support/t9374497-facebook_running_slow#"><span>computers</span></a> or devices using your internet connection this can use up all your <a href="/../support/t9374497-facebook_running_slow#"><span>bandwidth</span></a>
and slow down your connection. Try disabling any other devices on your
network to see if this helps. This can especially be the case if you are downloading music and videos online. <span style="font-weight: bold;">If</span> you have a wireless home network and it
is <span style="font-weight: bold;">unsecured</span>(no password set on wireless connection) then other people
like neighbors may be using your connection. You will need to set a
password on your router so you can stop unauthorized access to your network.<br /><br />-Try to <span style="font-weight: bold;">power cycle</span> all of your <a href="/../support/t9374497-facebook_running_slow#"><span>network</span></a> devices. Do it in this order, turn off your internet modem, router and <a href="/../support/t9374497-facebook_running_slow#"><span>computer</span></a>.
After 10 seconds turn on your modem, after another 30 seconds turn on
your router and after 30 seconds turn on your computer. Now try and see
if your internet connection is improved. <br /><br />-<span style="font-weight: bold;">Check network cables</span>
and splitters. Make sure all of your cables are plugged in and firmly.
If you have cable splitters, go ahead and unscrew the cables and screw
them back in firmly.<br /><br />-Lastly, <span style="font-weight: bold;">contact your Internet</span> Service Provider(ISP). Your ISP may be able to resolve the issue on their end or send a <a href="/../support/t9374497-facebook_running_slow#"><span>tech</span></a> out to investigate the degraded internet connection.<br /><br />3)Your
computer may have <span style="font-weight: bold;">performance issues</span>. If a lot of programs are running
on your computer this will obviously slow things down. Try stopping any
additional programs and see if this helps. <br /><br />4)One other additional step you can take is to try and <span style="font-weight: bold;">clear your internet browser cache</span>. In <span>Internet Explorer</span><span style="font-weight: bold;"> </span>go to Tools > Internet Options and click on the new window make sure you are on the first tab. Click Delete under the Browsing History section. In <span>FireFox</span> go to the Firefox button at the top left(newest version) and hover over History. Click on Clear Recent History and make sure all boxes are checked except Site Preferences. Once you clear the cache be sure to restart the browser. <br /><br />I hope this article was informative. Please check out some of my other Tips and Tricks articles by clicking on my name and then clicking Tips on my profile page. You may find additional articles that will be informative! <br /><br />Regards,<br />G33k<br /><br /><br /><img src="g33k4u_5.jpg" /><br /><br /><br style="font-weight: bold;" /><span>Keywords</span><br style="font-weight: bold;" /><span style="font-weight: bold;">facebook is running slow, facebook is slow, facebook not responding, facebook actions are slow, facebook is very slow</span><br /></span>
Solution on a slow Internet connections Problem The major causes for a
slow Internet connections. A poor-performing connection can be caused by
broadband router configuration issues, wireless interference, or any of several
other technical issues with your home network. Follow these steps to diagnose
slow Internet connections.
1. Broadband Router Settings
As the centerpiece of a network, a broadband router can be
responsible for slow Internet connections if configured improperly. For
example, the MTU setting of your router will lead to performance issues if set
too high or too low. Ensure your router's settings are all consistent with the
manufacturer's and your Internet Service Provider (ISP) recommendations.
Carefully record any changes you make to your router's configuration so that
you can undo them later if necessary.
2. Wireless Signal Interference
Wi-Fi and other types of wireless connections may perform
poorly due to signal interference, which requires computers to continually
resend messages to overcome signal issues. Household appliances and even your
neighbors' wireless networks can interfere with your computers. To avoid slow
Internet connections due to signal interference, reposition your router for
better performance and change your Wi-Fi channel number.
3. Internet Worms
An Internet worm is a malicious software program that
spreads through computer networks. If any of your computers are infected by an
Internet worm, they may begin spontaneously generating network traffic without
your knowledge, causing your Internet connection to appear slow. Run antivirus
software regularly to diagnose and remove these worms from your computers.
4. Running Background Applications
Some software applications you install on a computer run in
the background, quietly consuming network resources. Unlike worms, these are
programs designed to do useful work. Peer to peer (P2P) programs in particular
can heavily utilize your network and cause connections to appear slow. It's
easy to forget these applications are running. Always check computers for any
programs running in the background when troubleshooting a slow network.
5. Faulty Network Equipment
When routers, modems or cables fail, they typically won't
support connections. Certain technical glitches in network equipment, however,
adversely affect performance even though connections are maintained. To
troubleshoot potentially faulty equipment, temporarily re-arrange and
re-configure your gear while experimenting with different configurations. Try
bypassing the router, swapping cables and changing network adapters to isolate
the slow performance to a specific component of the system.
6. Service Provider Issues
Internet speed ultimately depends on the service provider.
Your ISP may change their network's configuration, or suffer technical
difficulties, that inadvertently cause your Internet connection to run slow.
ISPs may also intentionally install filters or controls on the network that can
lower your performance. Don't hesitate to contact your service provider if you
suspect they are responsible for a slow Internet connection.
change your connection system
you can get TP link units that plug into the house electrical system and run ethernet cables from the computers on a home network system
works like a charm over any distance on the same power circuit for the house
may be a wireless dongle will fix your problem
is it as slow as when you connect it from the router(not the modem) to your pc with a wire instead of wireless? if so its bc adsl is slow in nature and you may need a filter adapter going into your MODEM first
The bars being full is only a sign of your PC seeing the router, not an internet connection. Many things can effect the quality of your wireless internet connection. For example, a 2.4GHz cordless phone in the house will give you troubles. Another thing that can mess with it is if you have other people's networks in range of yours, and they are on the same channel as you (channel 6 is a default setting for many routers, so that can be a problem). It's also possible that you are connecting to someone else's crappy connection, instead of your own. Check your router settings and also the list of available networks to connect to, and make sure you're connecting to your own network as the preferred one. Another thing you should do from time to time is clear your internet cache of temp files and stuff, cuz that'll slow things down too. This isn't a complete list of solutions, but i saw this post and thought I'd give you somewhere to start. Good luck!!
sounds like your internet access is the slow down, not the router. You don't say if you have DSL or CABLE or what. I'd check there. Make sure you are getting a strong signal. Hook up one system directly, without the router and check the speed.