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What service are you trying to use? This phone will only work on an IDEN network (nextel,Boost,etc) It can not be used with a At&t or T-mobile. Sorry if the person who "said" they flashed it didnt do it right.
Options>Security Options>General Settings>BB button>Master Radio Reset>Yes>0000 is the password...don't forget to turn the mobile netowrk back on in Manage Connections afterwards
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