Question about Sony DCR-TRV285E Digital-8 Digital Camcorder

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Re insert cassette!

I had a sony handycam, it will playback the tape for about 2 seconds then it tells me to re-insert the cassette, and then it halfway ejects. help!

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  • Anonymous Jan 07, 2008

    Few days it was telling me the message re-insert the cassette.

    Now the cassette doesn't go inside .It goes partly in & stops in between we even cannot close the cover.



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To get the tape back it you can get a pen or sharp object and press the reset button located under the LCD screen right below the volume buttons (on my 280 anyways) but that doesn't fix your re insert problem...mine does that too have not figured it out yet. Seems to be common so I'm taking mine in

Posted on May 14, 2008


Reseat the battery and try tapping on the cam one or twice it should work, had the same problem

Posted on Apr 04, 2008


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Posted on Jan 02, 2017

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I have inserted a new cassette in my handycam but having lots of shoots yesterday , am unable to playback a single.... it shows as if the cassette is totally blank, i even tried my previous recorded...

Hello. First, try placing the cassette into another known-good camcorder to verify that you actually recorded something on the tape! Next, use a good quality head cleaner--the type that uses a small amount of liquid. There is a small chance that the heads in the rotating drum are very dirty and preventing video information transfer.There are 2 video information sources in a camcorder. The CCD, in record mode, sends video information to a rotating drum which transfers it to the tape that is wound around it. This image is visible in the viewfinder and on the lcd screen. In playback mode, the rotating drum simply picks up the information off the magnetic tape. It is entirely possible that damaged circuitry is blocking video info to the drum and preventing it from being transferred to the tape. Additionally, when trying to play back a pre-recorded tape, the information might be blocked by the same damaged circuitry so you don't see anything--yet you know it's there. You'll see everything live in the viewfinder and on the lcd screen because that comes directly off the CCD chip. If the tape HAS your video on it, then there is a playback circuit problem only. I'm surprised you didn't see any error codes in the display. In either case, you will HAVE to send the unit in for repair. Send it to a repair facility directly--a retail store will add considerable cost to your bill needlessly.--- Hope I helped you.---Rick

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I have a sony Handycam videoHi8 camcorder, my problem is that it

Try using different tape or a new tape in the Camcorder.

Clean the video heads using the Sony V8-25CLD cleaning cassette.

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Try the following link to troubleshoot this issue:

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  3. Play the tape.
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  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
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  9. Insert a different tape with video footage into the camcorder.
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My advice is that you should by a cleaning cassette. Put this in the camera and run it for 10 to 20 seconds only. running the cleaning cassette for a long time may damage the head.
good luck!

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