Question about Keurig B70 Coffee Maker

4 Answers

Will not brew-reads NOT READY

My unit stopped working about a month ago. The screen reads "not ready" this is even when the water is full and a new cartridge is in chamber. HELP!!!!

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  • mrboston Jan 14, 2008

    Same issue. Unit apparently fails to heat water, thus "Not Ready" remains on LCD display. Reservoir and feeder tank appear full. No accessible fuse.

  • thoke Jan 17, 2008

    I have the exact same issue. Just happened this morning. Called Keurig support and they are suspecting the heating element is out. Have to call back with serial number. If purchased within one year they will replace the unit. Luckily it is less then one year old.

  • Anonymous Jan 18, 2008

    Same Problem. Ours is just a little over a year. I guess a year is all you get with these things. It would be nice if they had affordable replacement parts. May have to go back to the reliable Mr Coffee.

  • swaters Jan 22, 2008

    We have had this problem happen with 2 different Keurig B70s!! We love the coffeemaker - but it is junk. The first unit had the heat block fail, the other two simply read Not Ready irregardless of what we did. We have had to keep returning them to the store and getting new ones. We fill up the water, etc. but to no avail. Wehave rinsed out the needle as best we can , but it isn't seeming to unclog. Does anyone else have any luck in unclogging the needle, if that is even the problem...

  • skimeister Apr 06, 2008

    Got the "Not Ready" message this morning. Will call the manufacturer and see what can be done. Luckaly it's only about 10 months old.

  • dfloeter Apr 10, 2008

    Same problem here.  Our B70 is about a year old and with a full reservoir blinks not ready.   If I turn the rig upside down and shake a little scalding water our of it I might get another cup or two but then back to the blink.


    Dietrich

  • spillmcs May 09, 2008

    HAVING THE SAME PROBLEM. NOW GETTING MY 5TH B70 FROM KEURIG. CUSTOMER SERVICE IS OUTSTANDING, BUT I WISH I DIDN'T HAVE TO CALL THEM SO OFTEN. THE REPORT I GOT BACK FROM KEURIG ON MY PREVIOUS MACHINES WAS THE WATER TANK WAS CORRODED. FIRST MACHINE I USED FILTERED WELL WATER AND SUBSEQUENT MACHINES WAS BOTTLED WATER. I JUST WONDER HOW MR. COFFEE MAKES A MACHINE THAT WILL HANDLE WELL WATER FOR YEARS. LOVE THE MACHINE WHEN IT WORKS, BUT AFTER 5 MAKERS, THIS IS GETTING OLD.

  • Anonymous Jun 11, 2008

    I have the same NOT READY issue - machine is only about 4 months old.

  • Anonymous Jun 19, 2008

    My B70 is 8 months old and stopped working. Says NOT READY. This is the third machine. They are JUNK! I am tired of calling them.

  • Dealin Oct 18, 2008

    I have the same problem. The coffe maker will not brew, reads NOT READY. My first one lasted 3 months, the second one lasted a little over a year. I think there must be a problem with the heating element in this particular model. My daughter has an older model that she has used for over 3 years and has never had a problem with hers. I called the customer service today and they told me they have not received any complaints with this model??!!

  • Patty215 Oct 28, 2008

    Our B70 unit in the office is having the same problem. This is the 2nd unit and since it is 20 months old, it out of warranty. Called the Customer Service Dept. and the rep. wanted to know what type of water we are using and when it's been 'de-scaled' last. I didn't know that you need to do this de-scaling process every 3 months. Since it's never been done, the calcium buildup has spread internally inside the unit causing damage to the heating element which will then shut down. Well then ... what's the purpose of this unit having sensors to detect the buildup and display "De-Scale" on the LCD Control Center? I'm tempted to take this unit apart just to see if what he says is true.

    I also informed him that one of my co-worker has one of the less featured models and is over 2 years old and has never had any problems with it. The rep. also didn't want to hear that possibly the B70 models may have defected heating elements.

    I agree, the B70 model is not worth the price.

  • caseyshere Nov 11, 2008

    I have the same problem and I HAVE descaled in the last 3 months!

  • tomrsmith Dec 08, 2008

    I experienced the same "Not Ready" failure mode that locks up the Keurig coffee maker after randomly brewing a cup and emptying the internal reservoir. I thought it was a one time issue with the first unit we purchased from COSTCO (Model B66 with extra K-cups bundled), but after quickly going through 3 units (COSTCO processed the returns without issue) and talking to the Keurig Factory Service Department multiple times to ensure we weren't doing something to cause the failure, we became convinced that there was a fundamental manufacturing flaw across all the models that has not been corrected during the past three years judging by the posts on this blog. Our failures came pretty quickly after only 10 cups with the first unit, 5 on the second, and 1 on the third. The Keurig Service Department said we should not plug any other appliances into the same outlet, which we followed precisely on the third unit... it made no difference. Very disappointing to say the least. I also agree, Keurig has a great idea... but poor execution by not being able to quickly fix this obvious flaw.

  • vrumore2002 Dec 11, 2008

    It takes hours to heat water....when the water is finally heated, then it makes noisy sounds as it keeps trying to re-heat to stay hot....It sounds like the
    heating element is going out....

    How do you clean the elements


  • susanne40 Feb 16, 2009

    It was working great and then one morning when I turned it on, it would not heat up and kept blinking "not ready". The water was full and everything else was working fine except for the heating element.

  • Anonymous Apr 22, 2009

    My Keurig is only about a year and a half old. I purchased it online direct through Keurig. Like the rest of you, it reads "Not Ready" and the unit won't heat the water.



    I called Keurig and was told that since I did not descale (why did they make with a descale sensor???) every six months, then the calcium most likely buit up and burned out the heating mechanism. I asked if I could have my unit repaired to which I was told "no" and they offered me $40 off a B70 Platnum model instead.



    I had my old Hamilton Beach machine for 10 years. I never descaled it once and it worked fine. I replaced it with this machine for almost $300 and now am being told to spend an additional $130? This is a faulty product. I want it repaired and/or replaced.



    Anyone have any luck taking it to a small appliance center? Can this be fixed at all? For a company who says they stand behind their product, they are doing a very poor job!

  • Anonymous Apr 24, 2009

    SAMe

  • Anonymous May 02, 2009

    I have the same problem. My first Keurig broke soon after purchase with this problem. Keurig replaced the unit and it is now about 15 months old with the same problem. The service advisor questioned why I did not descale every 3 months. I told them there was no advisory as to that time period and that the unit was not reading a scale problem. I followed their advice for descaling twice which did not work. They then offered to sell me their new machine which apparently has an iced coffee mode at the discounted price of $149.00. They claimed it had a new pump and heating mechanism. I have over 5000 useless points in their coffee club. This marks the end of our Keurig adventure.

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The problem is the water pump has failed. There is a small water pump situated inside the unit right behind where you set the coffee mug. You have to disassemble the outside cover to even get to it. The unit should make a slight humming noise when it first turns on and when dispensing water while making coffee. The noise is the pump refilling the internal reservoir, this is where the heating coil is. We have had three of them fail and each time we were sent a replacement and told to discard of the old unit. Well I kept them for the spare parts, I'm just like that. Well after we got the third one I decided to find out what was really going on with these coffee makers. I took the first one apart, not an easy task I might add, There is a part that is a snapped on part that is not designed to be removed. But with care I got it apart. I started testing all of the electronics and power outputs, which there are may, to see what failed. The heating element, which the service center said was the problem, was not the problem. It worked just fine and no scale buildup. I found that the water pump was not pumping. The lines were getting power, but she no worky… I tested with a meter across the power leads on the pump and nothing. It was shorted out. So I took the second one apart to see what happened to it since it had the same "Not Ready" problem. Well the heating element on this one worked just fine too and no scale buildup. The water pump on this one was defective also, no continuity across the leads. I called the service center and asked if I could order a new pump so I could fix these. I was told they don’t sell parts and that I should not be disassembling the unit, that there were no user serviceable parts inside. I have been searching the Internet for a replacement pump but no luck yet. But that is most likely your problem. A bad water pump. The part number for the pump is , Inversys # CP10-LP / 120V-24W with a duty cycle of 2 min on / 1 min off. If anyone knows where I can get one or two, please post it on this site.
Thanks hope this helps.

Posted on Jan 23, 2009

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Got the "Not Ready" message this morning. Will call the manufacturer and see what can be done. Luckaly it's only about 10 months old.

Posted on Apr 06, 2008

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This machine is a piece o ****. Mine is brand new and is "not ready". I got mine at costco and will be requesting my money back - not even bothering with a replacement. DONT BUY THIS!

Posted on Aug 15, 2008

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Heats water says it's ready, but will not make coffee

Posted on Feb 29, 2008

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