Question about Brother MFC-5440CN All-In-One InkJet Printer

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Coupon printer problem - can't unselect Keep Printed Documents


This is happening on a Brother HL-1440

Having same problem with Brother MFC-5440CN, no matter how many times you unselect, check mark returns. Any help would be appreciated.

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Re: Coupon printer problem - can't unselect Keep Printed Documents - Brother MFC-5440CN All-In-One InkJet Printer Printers &...

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Posted on Feb 09, 2008

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Will not Print online Coupos

Just fixed my Brother HL-5140. Hope this helps :) I have struggled for years and finally figured this out from the Brother website.

If you are unable to print coupons from the Internet the print processor
setting in the driver needs to be changed. To change the setting,
1. Open Printers and Faxes.

2. Right mouse click on the Brother printer and left click Properties.

3. Click on the Advanced tab.

4. Click the Print Processor button.

5. Under Print Processor, select WinPrint.

6. Under Default Datatype, make sure RAW is selected. Click OK.

7. Back on the Advanced tab remove the check next to Keep Printed

8. Click Apply and OK.

Try printing the coupons again.

Aug 20, 2008 | Brother HL 5140 Laser Printer

1 Answer

The "keep printed documents" stays checked after i uncheck it!

Had the same thing happen. Go to properties, then advanced and check "print directly to printer". You'll be able to print your coupons. Make sure you go back to your previous settings when not printing coupons.

May 24, 2008 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Keep Printed Documents

Deletes and reinstall print drivers, does'nt sound like a printer problem, more software issue, driver reinstall is my best bet

What are you printing from? ie program is?, and can you print windows test page OK?

Dec 19, 2007 | Brother HL 5140 Laser Printer

8 Answers

Keep Printed Documents

If you have a Brother printer please change the following:

Start -> Control Panel -> Printers and Faxes -> Right click on your selected printer and select "properties"

Go to Advanced tab -> Print Processor

Change the settings from "BRMFC" print to "WinPrint" and set default to "raw" and Click Apply

Now go back to uncheck "Keep Printed Documents" and attempt to print the coupon.

I am a big fan of, their tech support guy sent me these instructions. Good Luck!!

Nov 20, 2007 | Brother MFC 420CN All-In-One InkJet...

2 Answers


I in the Properties=>Advanced tap, select the option "Print directly to the printer". This will resolve your issue.

Oct 31, 2007 | Brother DCP-110C All-In-One InkJet Printer

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Printing problem

Go to MFC5840CN Printer Properties -> Advanced 2. Click on Print processor 3. Select Winprint, then click OK 4. Uncheck 'Keep printed documents', then click OK 5. Go back to Printer Properties -> Advanced again to make sure the option is unchecked.

Sep 05, 2007 | Brother MFC 210C All-In-One InkJet Printer

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