Question about Maxtor OneTouch II external hard drive 200GB 7,200 RPM - FireWire & USB

1 Answer

Not recognizing password

For the last two years I have been entering my password. Just recently, the external drive will not recognize my password. Is this a common occurrence? Is there any way to recover the information. I hav family pictures that are obviously irreplaceable. Help!!!

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 309 Answers
Re: not recognizing password

Hi, im sure i can help, what software did you to put the password on, like was it just normal windows xp or was it a unique software that came with the external drive.
Let me know
Happy New Year

Posted on Jan 01, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

3 Answers


click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
if your computer came with a motherboard disk the drivers could be on it
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
hope this helps

Jul 03, 2011 | Toshiba Hard Drives

1 Answer

My computer does not recognize my WD external drive

You've tried different USB cables; so, that cannot be the problem.

You've tried connecting to different computers; so, the problem is _not_ your computer.

What's left is "inside" the case:
* the USB-to-disk-drive adapter,
* the disk-drive.

Open the case, and remove the disk-drive, and connect it as a "slave" drive to some computer.
If it is detected, then the USB-to-disk-drive adapter that has failed.
If it not detected, then the disk-drive itself has failed.

FInd the serial-number on the Western Digital disk-drive, and enter it onto Western Digital's web-site, on the "check-warranty" page. If it's older than 3 years, the warranty probably has expired, unless you were "lucky" and got a 5-year warranty.

Western Digital has a "Customer Loyalty" program -- just buy a new Passport through their web-site, and cite the serial-number, and you'll get a significant discount on _their_ price (could be higher than your local retail computer-store) for a new (probably larger) Passport.

Apr 05, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

I have been using my Maxtor external drive for about 3 months without any problems, but in the last week it has stopped working and I get the error message no external drive found or either either the...

Sorry, Maxtor prog on poota is currupted. Have you recently downloaded programmes? When updating, some progs have a nasty side-effct of hitting some other programmes, not all the time,just your important ones?

You will have to uninstall and reinstall Maxtor prog, Not sure there might be a repair facility, not sure but it worth a try before uninstalling all.

Nov 14, 2009 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

My computer is not recognizing my acomodata external hard drive

Can it work in another port or another computer?Try these option if all fails maybe the device is bad.

Oct 02, 2009 | Acomdata (HD250UE5-72) (HD250UE572) 250 GB...

1 Answer

My free agent 500gb external not recognized

Try changing the data cable. it should work, I had same problem and after changing cable it worked.

Aug 04, 2009 | Seagate FreeAgent Pro - 500GB, 7200 RPM,...

1 Answer

Simple Tech SP U25/60 external hard drive

Almost nothing is supported on Win 2000 because it had shuch a short life span. most new tech made in the last 2-3 years only runs onXP or Vista. Every once in a while some will work back to 98.

p.s. did it say it was compatable with 2000? look on the box

Feb 24, 2009 | SimpleTech Pininfarina 80GB External USB...

1 Answer

WD Passport 250GB External cannot be recognized.

Go to BIOS (Press DEL or F2 to enter BIOS). Check if the Power state is in S1. Ensure that USB setting is in Hi-Speed.
Restart the computer and try using the device. this should fix. Let us know the result.

Jan 16, 2009 | Western Digital Passport WDXML800UE...

1 Answer

Maxtor External Hard Drive not recognized

you can find a program on the maxtor/seagate site maybe you can fix this with that..

Gr Rich

Jan 08, 2009 | Maxtor OneTouch III 500 GB Hard Drive

1 Answer

Hard drive not recognized

hi I am using Hitachi external hard disk with aluminum case. When I connect my hard disk with my PC it is not recognizing my hard disk. I want retrive my data from the hard disk please let me know the solutions.


Jan 07, 2009 | Hard Drives

Not finding what you are looking for?
Maxtor OneTouch II external hard drive 200GB 7,200 RPM - FireWire & USB Logo

Related Topics:

114 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maxtor Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Mark Taylor
Mark Taylor

Level 3 Expert

728 Answers


Level 3 Expert

5660 Answers

Are you a Maxtor Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides