For the last two years I have been entering my password. Just recently, the external drive will not recognize my password. Is this a common occurrence? Is there any way to recover the information. I hav family pictures that are obviously irreplaceable. Help!!!
Hi, im sure i can help, what software did you to put the password on, like was it just normal windows xp or was it a unique software that came with the external drive.
Let me know
Happy New Year
John
Hey, ok this one could be a pest but i think we can still remove it, first thing i would like you to try is download this
http://www.softpedia.com/get/System/Hard...
let me know how u get on, i will have a look to see if i can get more info on it just incase it dont work,.
Thanks
John
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I use Windows XP for my operating system, but I believe I entered the password through the installation software, Maxtor One Touch II. Any help would be greatly appreciated. Thanks for your time. Happy New Year. SObelsky
I downloaded the software; however, as I began to install it there was a warning indicating I would lose my data but open the drive. It is the data that is of paramount importance the drive itself has no value at this point.
thanks for your continued effort
sobelsky
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