Question about Maxtor OneTouch II external hard drive 200GB 7,200 RPM - FireWire & USB

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Not recognizing password

For the last two years I have been entering my password. Just recently, the external drive will not recognize my password. Is this a common occurrence? Is there any way to recover the information. I hav family pictures that are obviously irreplaceable. Help!!!

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  • sobelsky Jan 01, 2008

    I use Windows XP for my operating system, but I believe I entered the password through the installation software, Maxtor One Touch II. Any help would be greatly appreciated. Thanks for your time. Happy New Year. SObelsky

  • sobelsky Jan 01, 2008

    I downloaded the software; however, as I began to install it there was a warning indicating I would lose my data but open the drive. It is the data that is of paramount importance the drive itself has no value at this point.



    thanks for your continued effort

    sobelsky

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Hi, im sure i can help, what software did you to put the password on, like was it just normal windows xp or was it a unique software that came with the external drive.
Let me know
Happy New Year
John

Posted on Jan 01, 2008

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