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Wont drain or spin in spin cycle - Kenmore Washing Machines

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  • Master
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This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.


The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.

If you cannot hear the motor trying to turn the pump, (but the washer will agitate) the problem points to the Timer, or the Lid Switch.

Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.

This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

If the problem isn't in the switch, and the Timer continues to move, the problem is likely in the transmission.

We had the same problem:

If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".

Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode. Apparently, by opening and closing the lid, torque

from the motor starting throws the cams into the right gears so that the washer will spin.

Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.

After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral

assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

The Sears site for your washer may have a section on the gearcase. Check in that section for a Neutral Drain repair kit.

Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.

In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt. You don't have to remove the

drum.

http://www.fixya.com/support/r699497-replacing_gearcase

OR ILLUSTRATED DESCRIPTION OF REMOVING CABINET THRU TRANSMISSION.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2

inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main

agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.

If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged, the washer won't go into spin mode.

If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.

As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.

Posted on Oct 08, 2009

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Posted on Jan 02, 2017

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  • 1550 Answers

SOURCE: my washer wont spin

Your symptoms that indicates a broken motor coupler. If your washer will drain and fill but has not agitation action or spinning action that would indicate a broken motor coupler. The motor coupler links the drive motor to the transmission.

Posted on Jan 31, 2009

  • 296 Answers

SOURCE: Wont drain or spin

Hi, Most possible causes are:-
1.Make sure the lid is closed. There is a switch inside that completes the connection. Your washer may not spin or agitate if this connection is not completed. Make sure that the speed selector switch is not between speeds. Verify that the washer is not in a soak cycle. You can also reset the water level up or down to make sure that the water level control switch isn't stuck. If you hear a humming sound when the washer is full of water, you may have something stuck in the drain pump.

2.If one of these is not the problem, check the belt. The main drive motor has two distinct functions. The first function is to spin the basket; the second function is to reciprocate your agitator. Inside your washer's transmission is a crank type gear and connecting rods that are used to agitate the washer, with the spinning coming from the washer motor itself. This usually entails some sort of clutch mechanism. Some things to check if your washer is not agitating and/or spinning are:

3.If you notice weak or no agitation, the splines connecting the agitator to the drive shaft may be stripped and need to be replaced.

4.After a lot of use, belts can become worn or damaged. Replace any worn or damaged belts immediately. If you have a broken belt, replace it and check the pulley to make sure it's not seized.

5.Sometimes the drive pulley can wear out and it won't turn the drive belt. Look for wear marks, pits, or uneven spots. It's best to just replace it with a new pulley.

6.Many washers use a reversing motor. Sometimes it will continue to work in one direction even if it won't spin in the other direction. If your washer has a drive motor issue, you probably need to replace the motor with a new one.

7.The lid switch is a safety device that's there to protect you from sticking your hands into a spinning washer. If this switch goes bad, the washer will not work. You will have to replace it. It is inside the main housing for the washer, and located near the door frame.

8.The coupler connects the motor to the transmission. After lengthy use, this plastic and rubber coupler can wear out. If this happens, you need to replace it.

9.Transmission and clutch assemblies can cause agitator and spinning problems They are fairly complex.
Regards, mannu_rakesh

Posted on Sep 12, 2009

pride applia
  • 232 Answers

SOURCE: wont go into spin cycle

plugged or bad pump or bad drive motor. if it has a seperate pump and motor for drain could have somthing in it if the pump is driven by the main motor pump could have frozen up or motor could be bad in spin mode sometimes the timer won't make the motor run just hums ges are good for this make and model #s help us help you good luck

Posted on Dec 08, 2009

barkencoa
  • 3463 Answers

SOURCE: washing machine wont drain keeps bleeping ERR2

It will not spin with water in.
See if you can locate a filter, and clean same.

Posted on Jan 19, 2010

FitzOriginal
  • 842 Answers

SOURCE: hoover nextra hnf2137 wont drain

Take a look at my article http://www.fixya.com/support/t3144835-not_draining_water_not_spinning Hope this helps

Posted on Feb 02, 2010

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