Question about OKIPAGE 14i Led Printer

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Oki printer problem. okipage14i

I'm getting anerror message that says cover open. i clear everything out and the message comes back. Any ideas?

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

falsafat
  • 31 Answers

SOURCE: On Oki C5600 printer with error message

Try this procedure, don't know if it will work on your models.

Turn off the printer
Turn the printer on whilst holding down Menu button. (Display says user maintenance.)
Press the menu button three times. (The display will say drum counter reset.)
Press enter key. The system should go back on line, if not press on-line key.

Posted on Apr 12, 2009

  • 21 Answers

SOURCE: oki b6200 paper jam

restart the printer or reinstall driver again.

Posted on Oct 08, 2009

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Welll its not a canon but ew are in dire need. Our 16 month old OKI b4600 wont print.Error message says clear paper jam. cant find a jam swapped tray, cartridge/drum etc. No luck. Any suggested


Hi There and Welcome to Fixya,

Usually, paper jams can occur at the input location right at the bottom of the printer - always remember that even a tiny piece of paper can cause halt in printing, hence, the error message.

Here's what I'm suggesting for you to do :
  • Start with pulling out the tray from the printer and look for ANY crumpled/pieces/fragments of paper that could be tucked in.
  • At the bottom of the printer is the feed area - do the same thing and remove any pieces of paper.
  • Ensure that it's absolutely "paper fragment free" before returning the tray back at the printer.
  • Next, is to open the top cover and carefully remove the drum.
  • Remove any pieces or fragments of paper that you find.
  • Carefully slide back the drum, ensure that everything snaps into place.
  • Close the top cover.
  • Restart your printer.
I most certainly hope this helps.

Thank you for using FixYa.

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1 Answer

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In order for a jam message to reset to READY, the printer logic is looking for an "06 COVER OPEN" message. The top cover of the machine must be opened to clear the jam message. If the top cover interlock switch is stuck closed, the printer logic never clears the jam message, even after all the paper has been removed. The printer appears hung with the paper jam message and can only be made READY by powering the printer Off and back On.

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Open top lid.
On right hand side you'll see a thumb screw.
Undo this and carefully remove or place ajar the side cover.
The top slot should be free if you have say 64MB RAM in the machine already.
Uses PC133 SD-RAM SODIMM.

I never got the cover completely off but had to slide it upwards and pull it out slightly from the back - this gave enough room to isntall the DIMM without any extra dismantling - it seems the front plate with LCD screen & buttons hinders total panel removal.

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i changed the settings on media to rough paper & made sure all paper was to come from mp tray, but it does jam frequently, and every time it does, i need to open & re-open the front cover to get it to clear the error that appears. the error reads mismatched paper size, as there is not a custom size of small index cards of 3.5 x 5. 

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It sounds like a defective drum unit. Also make sure you are using genuine oki supplies.

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I too kept getting the front cover paper jam despite followings Oki's paper jam removal instructions and blowing out the printer with compressed air.
In my case, the paper drawer was the problem.  When you pull out the drawer there is a spring loaded piece of white plastic at the very front of the drawer.  In the center of that is a gray rubber strip.  That strip had come loose in the center and bowed out, preventing paper from exiting the paper drawer.  I manually removed the strip, clipped off a little piece from one end so that it fit back in the recessed cavity on the white plastic piece and glued it back down.
This should be applicable to all Oki c5xxx color LED printers.

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