Question about Xante ScreenWriter (Refurbished) Laser Printer

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The senor that senses paper in the tray may be damaged. However are there some page tests or any tests I can try? if so how?

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A simple yet effective test is to put max amount of paper in tray. See if it picks the paper up and thru the rollers (print a page). Then try with one paper and see if it does the same. There is a little plastic tab on the bottom that tells the printer the amount of paper it has to work with. If this tab gets broken (paper jam pullout or any other means) then it can cause these problems. Please let me know if you have any additional questions and how the test results appeared.

Posted on Oct 08, 2009

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Posted on Jan 02, 2017

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When I send something to print the right hand side of the paper comes out all crumpled up, as if there is something stuck that it can not pass. I have looked in the printer but can't see anything. When...


Issue
While printing, the printer paper is torn, ripped, wrinkled, or damaged.Solution Follow these steps in the order presented to resolve the issue.Step one: Remove all paper from the input and output trays Remove all paper from the input and output trays on the product.Step Two: Check the paper path for obstructions Press the Power ( ) button to turn off the product. Verify the input tray is empty, and then check for paper jams, bits of paper, and other obstructions, gently removing any obstructions.Lift the top door or the front cover, depending on the product, to access the print carriage, and then check for any obstructions in the paper path.Gently remove any paper or other obstructions from the paper path you might find, and then close the print carriage access door.Open the rear access door.Gently remove any paper or other obstructions from the paper path.Check the spring-loaded rear access door rollers to verify that they are clean and can be rolled.check the paper rollers inside the rear access and verify that the rollers are clean and roll upwards.Check the star wheel assembly inside the printer on the output side of the carriage. Verify that it is in good condition and clear of paper bits or other obstructions. NOTE:The star wheel assembly is located inside the printer on the output side of the carriage. The star wheel assembly is a set of small, star-shaped wheels on top and rubber rollers on the bottom. The assembly grips the printed side of the paper, and moves the paper to the output tray after printing.Replace the rear access door and verify that the rollers on the door and the rollers inside the rear access of the product are "matched up" with each other.Press the power button to turn on the product.Step Three: Check the paper type Verify that only recommended paper is being used for printing. The recommended paper types and weights for most HP printers include: Plain paper, 20 to 24 lb (75 to 90 gsm) Legal size paper, 20 to 24 lb (75 to 90 gsm) Card stock, up to a maximum of 110 lb (200 gsm) Envelopes, 20 to 24 lb (75 to 90 gsm) Photo paper, 145 lb (236 gsm) NOTE:Supported paper weights and types vary by product. Check the Specifications sheet for your product for more information.Step Four: Make sure that the paper is loaded correctly Gather a stack of plain, white paper and load it in the product's input tray.Use only one type of paper in the stack.Use 10 to 25 sheets of paper in the stack.Fan the stack of paper to make sure that the sheets do not stick together. Tap the stack of paper against a hard, flat surface, such as a table top, to make the edges even.Insert the stack of paper into the input tray.make sure that the stack of paper is flat in the input tray. Verify the right side of the stack of paper touches the right side of the input tray and that the stack is pushed completely into the tray.Position the paper guides firmly against the sides of the paper stack without bending the paper.Step Five: Test the All-in-One Follow these steps to print a self-test page. If the page prints successfully, the product is functioning correctly.Press the Setup button on the printer.Depending on what product you have, perform one of the following:Press the arrow key to select Print Report and then press OK.Press the arrow key to select Self Test eport and press OK.A test page prints.If the test page prints without damaging the paper, you do not need to take any other action.If the test page is damaged during printing, proceed to the next step.NOTE:For printers which do not have a Setup button, check the product documentation to find out how to print a self test page.Step Six: Contact HP If you have completed all the steps listed above and are still experiencing a problem, the rear access door or the star wheel assembly is likely damaged. To replace the rear access door, contact HP. If the star wheel assembly is damaged, replace the product.Cause There are several possible causes: Bits of paper might be obstructing the paper path and need to be cleared.Unsupported paper types and sizes might catch and tear in the printer mechanism while printing.Paper pushed too far into the input tray when it is loaded, might feed into the printer incorrectly, causing the paper to tear.Paper stacks loaded into the input tray with too many or too few sheets of paper, might feed into the printer incorrectly, causing the paper to tear.Paper stacks that are not properly stacked when loaded into the input tray, might feed into the printer incorrectly, causing the paper to tear.The rollers on the rear access door and inside the product's rear access might not be clean, in good condition or freely rolling.the star wheel assembly might be obstructed or have damaged or missing parts, causing the paper to tear.The rear access door might be damaged.The wheels on the star wheel assembly might be damaged.

Oct 12, 2011 | HP Officejet J5780 All-In-One InkJet...

4 Answers

Cannot print photos from photo tray. automatic paper sensor failed.


Issue An Automatic paper sensor failed. error message displays on the printer screen when the paper sensor is obstructed or damaged. Solution Follow the steps below to resolve this issue.
  1. Move the printer out of direct sunlight.
  2. Press the OK button.
  3. Try printing again.

Jul 06, 2008 | HP Office Equipment & Supplies

1 Answer

Trying to print using my new hp Laserjet 2420 yet being told error printing. The printer shows tray 2 is empty yet it has some papers. Is there a way to only use tray 1 if the tray 2 cannot operate...


Tray 2 paper senor not sensing the paper either it may dusty,failed or sensor flag mis placed.. verify where is the fault..Location: remove tray2 cassette, under you can observe the paper sensing flag..

Aug 30, 2011 | HP LaserJet 2420 Printer

1 Answer

I have a Hp Printer Mfp4345 with error message 13.01.00 I tried changing Rollers,and all the sensors and paper path is in good condition..I noticed that the tray is not lifting and i even replaced Lifting...


In DIAGNOSTICS menu select "paper path sensor test"
Pay attention to E, it refers to "tray 2 pre feed sensor".
You say that you " tried changing Rollers,and all the sensors".
I'm confused, does that mean that you tried and couldn't change the sensors.
You could also have a bad paper tray.
Did you also try and succeed in changing the tray 2 jam access door roller?
13.01.00 means that the pre feed sensor never sensed paper, so either the sensor is bad or the paper never fed out of the tray. Try a different tray.

Apr 11, 2011 | HP LaserJet M4345 MultiFunction Printer

1 Answer

Paper jammed message won't go away


Presumably this error follows an actual paper jam (whether the culprit has admitted it or not). The following is general advice that applies to paper jams in most printers, copiers, etc.

In my experience at least 98% of paper jam errors are because a piece of paper is still caught inside the printer. The remainder are generally due to a damaged paper jam detector (usually a small plastic arm which actuates a switch inside the printer) or less commonly a failure on the PC board which senses paper jams.

Please return to point 1 and look (again) for a piece of paper jammed in the printer. If the jammed paper was torn from the printer, only a small remnant has to remain inside the printer to generate an unclearable paper jam error.

Switch off the printer at the wall and unplug it. Remove the paper tray from the printer. Check to see if the printer has an access door in the rear to allow you to see inside (open it). Open any other external flaps (eg. manual paper feed tray) that will allow you to see inside. Open any internal flaps or levers designed for user operation and usually indicated with a green or orange coloured tab. Occasionally a page can wrap completely around a roller and be very hard to see. Be very suspicious of any 'white' roller' - check at the ends to note if the roller is actually a different colour with a complete page wrapped around it (generally then only removable by tearing other than complete disassembly by a professional). If paper was torn you may need a pair of tweezers and some determination to remove any small paper pieces wedged inside the printer. Ensure the printer is unplugged from the wall and avoid damaging any rollers or other parts inside the printer. Always remove jammed paper by pulling it in the direction of normal travel only. On rare occasions very serious paper jams may need expert service to dismantle and reassemble the printer.

After finding and removing all paper pieces, return all levers, flaps, doors, paper trays etc to original positions, reconnect power to the printer and test.

Mar 05, 2010 | Canon PIXMA MP170 All-In-One InkJet...

1 Answer

Hp printers continue to jam


Print a self-test report Use the following steps to print a self-test report.
  1. Load plain white paper in the input tray.
  2. Press Setup , and then press 2 . The Print Report menu displays.
  3. Press 1 to select and print a Self-Test Report .
IMPORTANT! Try to print a self-test report after every solution even if the solution resolves the issue. Solution one: Clear the paper jam Follow these steps in the order presented to resolve the paper jam. Step one: Remove loose paper from the tray Remove any loose sheets of paper from the input tray and the output tray. CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism

Sep 08, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Will not feed from manual tray


Did you go into the control panel menu and verify that it is set to pick up from the manual tray?


There are 2 things that control that roller. One is the motor and the other is the logic board which gives the signal to the motor that controls the take up roller.Since the movement of the roller appears to be normal,the logic board may be at fault. Unfortunately I do not have the service manual on this model. In any case, you would need service on the unit.

Nov 19, 2008 | Dell 3100cn Laser Printer

1 Answer

Everytime I try to print to my PIXMA 9000 I get an error from the print spooler that the printer is not responding. THe print job starts to print, stalls after a few lines.


1. First, clean your printer. Get some spray-n-wipe cleaner and a clean cloth and clean the entire inside of the printer. Also ensure your paper isn't dirty. Now print a test page. Does the symptom persist?
2. Remove all jammed paper. Check the paper tray first. Look closely at the paper rollers nearest where the paper exits the printer; this is a common source of jams. If you’re trying to print labels, they will often jam just before exiting the printer.
3. Try to print a test page. Does the printer still jam? If you can find no source of the jamming, check the printer's message display window and refer to your user’s manual to look up the printer error code.

OR=

1. Check the printer and/or the software to see if "manual feed" is selected. If manual feed is selected, the printer may be looking for paper in another tray.
2. Reseat paper. Ensure printer is on-line. Check for paper jams or obstructions.
3. Likely suspect: paper-out sensor is damaged or broken. Consult a computer repair shop.

Sep 16, 2008 | Office Equipment & Supplies

1 Answer

The Paper light keeps flashing when theres paper in the printer


A few things could be happening here.

1. Clear the print queue, and if there are jobs that won't delete, reboot the computer.
2. Now clear the jobs on the printer (cancel job button) until the status light turns green.
3. Put a piece of paper in the manual feed tray on the front.
4. Print a test page.
If the test page prints to the paper in the manual feed tray, then it is set as the default tray. Go into the printer settings and change it to "auto" or tray 1. If the test page prints to tray 1, but the original document you tried to print (when it got stuck) still won't print, cancel the job. Now, again, put paper in the manual feed tray. Try to print the document again and if it pulls from there, go into page setup of your document and change the setting from "manual" to "auto" or tray 1. Clear the job again (if it's stuck) and you should be able to print again. Hope this helps. This is one of the most common solutions - it happens a lot, especially with documents that are emailed from other people and once they get stuck in the queue, nothing will print (except the test pages directly from the printer, like you describe).

Jun 25, 2008 | Brother HL 5250DN Laser Printer

1 Answer

Not printing properly....alignment


It is possible that the guides in the paper tray have moved?

If they are universal trays (meaning they are not locked down to only use one particular size), they could have easily shifted, causing what you have described.

Try copying using a sheet of paper through the bypass tray, and see if the image is centered. This will at least narrow down the problem to a particular tray.

Feb 05, 2008 | Toshiba 2060 Copier

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