Question about Sony Televison & Video

1 Answer

I heard that Sony has a warranty for a optical block. Our tv has a 5 inch red on the top and a 3 inch blue at the bottom. Model KDF50E2000

Posted by on

  • llinca Oct 08, 2009

    Wanted to know if a red 5 inch red color at top of screen and a 3 inch blue color at bottom of screen is the optical block

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 4 Answers

I have a KDS 50A2000 purchased Dec of 2006. Had a similar problem, Light green areas on the screen. Called Sony and they said it was the "optical block". That's the bad news, the good news is that they have extended the warrenty to 2010 to cover it. And for those that paid out of pocket, they are reimbersing you for it.

Oh, the repair shop said that I needed to send him proof of purchase so he could get the part. I spoke with the Sony help desk and they said that all the repair shop needs is the case number.

Posted on Oct 12, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a blue area at the bottom of the TV


This is avery common problem with Sony LCD rear projectors.You need a new optical block.There was a warranty extension on this model that has since expired,however if you call Sony customer service they may cover a portion or all of the repair.Otherwise optical block is very expensive.

Nov 22, 2009 | Sony Grand WEGA KF50WE610 50" Rear...

1 Answer

There is a 3 inch color difference going across the top of my television. I replace the lamp because it was near the end of life but that still didn't fix the problem. what do I do. I have not resest the...


It sounds like you have a faulty optics block. It usually shows up as a reddish bar going accross the top 1/3 of the TV. If this is the case you are in luck as Sony has extended the warranty for these faulty units. Click on the following link for information..

http://esupport.sony.com/perl/news-item.pl?news_id=293&mdl=KDF50E2000

Nov 11, 2009 | Sony KDF-50E2000 50" HDTV

1 Answer

I have a problem with my kdf-e50a10 sony wega. When i watch TV i see a yellowish vertical line right in the middle of my tv is like 10 inches wide, all the way from the top to the bottom of the screen. Any...


Optical block failure. There was an inherent problem with the optical blocks for this TV and Sony has yet to issue an extended warranty for this model. The only way to fix it is to replace the whole optical block. This is very costly ($1000+) and time consuming (need to take whole TV apart).

There is a pending class action lawsuit for this exact problem. Link to the lawsuit website: http://www.sonya20tvclassaction.com/main/home.sfx

Oct 07, 2009 | Televison & Video

1 Answer

Near the bottom edge of the screen on my Wega KF-50WE 610 has appeared a ''blue haze'' that appears after the TV has warmed up. It started a few days ago as ''fuzzy blue dots'' about the size of silver...


This was caused by a defect in the optical block of the TV. It will only get worse with time and the only way to fix it is to replace the whole optical block which is very expensive (over $1000 usually) and time consuming (you need to take the whole TV apart). However, since it was a defect, there was a class action lawsuit that caused Sony to extended the warranties for certain models on the optical block for parts and labor. Call Sony to see if your model was one of the ones they extended the warranty for.

Oct 04, 2009 | Sony Grand WEGA KF50WE610 50" Rear...

1 Answer

Blue coming thru sony hdtv wega


you have a bad optical block depending on model may be under recall call sony

Jun 29, 2009 | Sony Televison & Video

1 Answer

3 inch red area at top of screen and smaller blue area at bottom of screen


this would need a optical block. there would be no other way to solve this issue

Apr 18, 2009 | Televison & Video

1 Answer

Bottom right side of screen (about 4 inches high) has blue tint


I had the same problem with my 4 yr old Sony KDF60WF655 rear projection set, and I was fortunate to buy a 4 year extended warranty - because it was the "Optic Block", ($1300. -not incl labor), that was replaced to fix the problem. That part contains all new LCDs, & multiple Lens & some electronics. I had already got a new bulb (under warranty) a few weeks earlier, that I had not yet installed so the service guy did replace that as well. (This happened 3 weeks before my warranty ended).

He told me that he replaces hundreds of Sony Optic Blocks every year and that many Sony Rear Projection sets have automatic FACTORY extended warranties (up to 10 years), because of some known problems with the blue LCD panels. You might want to contact a SONY office & see if your set is covered.

ALSO - The tech checked my Service Codes & showed me the TV had been running for 10051 hours in about 4 years - on the Original bulb! He was quite surprised because he said the bulbs usually last about 5000 - 7000 hours. He also said it's good to replace them BEFORE they go bad, because they can sometimes burn out the amplifier that powers the bulb, (which is a seperate piece that attaches to the outside of the Optic Block). My TV is like new now.

Dec 25, 2008 | Sony Grand WEGA KDF-60XS955 60" Rear...

2 Answers

Blue points in the screen


This is a recurring problem with this model, along with the 50 and 60 inch models. The problem lies in the Optical block needing replacing. I've heard that Sony, depending on the serial number (or manuf. date), will cover the repair, in some cases, so I would certainly check an authorized Sony service center 1st.
Good luck

Dec 01, 2008 | Sony XL-2100U Projector Lamp for...

3 Answers

Sony KDF-E50A10 50 inch LCD


your optical block requiers replacing.not a cheap job.around £600.00

Oct 03, 2007 | Sony KDF-E50A10 50 in. LCD HDTV

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

122 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Televison & Video Experts

kakima

Level 3 Expert

102366 Answers

The Knight
The Knight

Level 3 Expert

73635 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1667 Answers

Are you a Sony Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...