Question about Acer Aspire 3610 Notebook

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Webcam I just got my computer and when I try to open the webcam program it says the program cannot run.

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  • 383 Answers

The best thing to try at this point is to un-install the camera in Device Manager...you will recieve a warning...ignore it.
Also look to see if the camera software is listed in add/remove programs...if so remove it.
Then if it is a USB connection power down the machine and disconnect the camera.
Re-boot and re-install the drivers...it will tell you when to connect the camera.
After this you should be good to go...

Good Luck....... follow the instructions.Please dont for get to Vote/Thank You.

Posted on Dec 26, 2007

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Posted on Jan 02, 2017

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This is a problem most likely found in programs like Skype. Whatever program you are trying to use will need to be uninstalled and reinstalled to fix this issue.

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What webcam software came with the computer? Cyberlink? If so, open Cyberlink. If not download freeware YAWCAM at: http://www.yawcam.com/download.php Use this software to test the webcam. Also open the Device Manager, open Imaging Device, verify the webcam is there and enabled, if you need a driver, try here: http://www.msi.com/product/mb/Wind-Top-AP1900.html#/div=BIOS You didn't specify if you are trying to use the webcam in another program, if so, open the settings in that program and verify that your webcam is selected and setup correctly.

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What other program is using you webcam? Close out any programs using the webcam. In your system tray hold you cursor over each program close/exit what you do not need. Is a broswer running? Review what is in STARTUP of your computer, close what you do not need. Go to Device Manager>Imageing Devices, open, disable your webcam, enable webcam, try to connect again in skype.

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First, update your system:
>Install the latest version of Yahoo! Messenger.
>Microsoft has released updates for DirectX and Internet Explorer. Please download and install the following software updates: 1.DirectX Runtime 2.Internet Explorer 3.Microsoft Windows Update (Please make sure to open this link in Internet Explorer)
>Uninstall and reinstall your webcam software: 1.On your keyboard, hold down the Windows key and press the R key. This opens the "Run" command. 2.Type in appwiz.cpl and click OK. This will open Add or Remove Programs or Programs and Features. 3.Select the webcam software and click Remove or Uninstall. 4.Unplug your webcam. 5.Restart your computer. 6.Visit the webcam manufacturer's website to download and install the latest driver software. Follow the instructions described by the webcam setup program, and plug in your webcam only when prompted.
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My daughter is using logitech and my son is using skype. After visiting with my daughter on logitech, my son can't see or hear me on his computer, but we can see and hear him. If I go back to logitech and...


You should be able to go from one program to another but you will need to reboot the webcam software as its not unusual for webcam software to remain hooked up to a previous program even if you exit from it correctly
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Hi,

Try to login to windows messanger if you have else some chat programs like yahoo,skype or google, followed by try making a video call and it'll let you know whether your webcam works or not.

But if you want to see your webcam programs,
click start - all programs - search for the name(Web cam manufacturer)
or
open my computer - open c:\ - program files - search for the webcam manfacturer.. It should be there..

If you still dont find, let me know.

Hope this helps !
Thanks !

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Disable your startup programs first. Click Start > Run > type msconfig press enter. Go to Startup tab and click on Disable All. Click OK then restart your computer.

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Microsoft LiveCam VX-1000


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