Question about Office Equipment & Supplies
You're not providing much in the way of information here...all copiers have a sensor for each paper tray that signals the copier they have paper available to perform the necessary function. The sensor(s) could just be dirty and need to be cleaned. Check the paper tray to make sure the paper is loaded correctly, meaning if the tray has a bottom that lifts up as the paper is used, kind of like a spring mechanism, the sensor in question could be located there.
If my answer doesn't provide enough detail for you, please add a comment with the make and model number of the sopier, which paper tray is having the problem and whether or not other paper trays are acting up; also please post how long this problem has been occurring and whether or not the copier is "new" (less than six months old) or not.
Posted on Oct 08, 2009
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Posted on Jan 02, 2017
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