Question about Bush DVD2038 DVD Player

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Dvd my dvd player wont play any of my dvds it keeps saying on screen "unknown disc"can you help please

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  • 143 Answers

Take it apart and use a lint free qtip clean the lens or optical pick up and try to play dvd

Posted on Dec 24, 2007

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walesarumi
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SOURCE: my dvd player plays cds but wont play dvds says

Hello,

how long have you been using this player? The problem should be from the lens (laser).

The lens is weak and that's why it cannot read/load DVD's. The weak lens is also what's making it says "disc error" or "Unknown disc". It can still play Cd's because, Cd's does not contain large files, unlike DVD's.

Get a lens cleaner and use it to clean the lens, but if the lens still does the same thing even after using the lens cleaner, then it means you would have to change the whole lens completely to a brand new one.

By so doing your player would play all DVD's with no problem at all.

Good luck.

Posted on Apr 22, 2010

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1 Answer

DVD player will play store bought dvd's but will say unknown disc when I insert one from Netflix.


Is it possible that this is a Blu-Ray disc from Netflix? If so, It may not be able to be read on a standard DVD player.
Another possible reason for this is that the disc is somehow damaged and thus unreadable.
I'm afraid without seeing the disc I am unable to help you further.
Either way, might be time to complain to Netflix:
Netflix Customer Service(800) 279-5688(888) 638-3549(800) 585-8131

Sep 06, 2012 | Zenith XBV243 DVD Player/VCR

1 Answer

Dvd player will play store bought DVD's but will reject other dvd's saying unknown disc when inserted


some older models wont recognize burnt DVD's
maybe Netflix discs have a macro on that doesn't allow your player to play them.

Sep 06, 2012 | Zenith XBV243 DVD Player/VCR

1 Answer

It wont play a blu ray that i have played many times before, keep getting message saying 'unknown disc'


If it plays other discs and it has played this disk before, I would try cleaning the disk first then clean the laser ( you can buy a laser cleaner disc cheap) .Bear in mind that you may require an update for your player. consult manufacturers website for info
Regards

pete

Nov 08, 2010 | Sony BDP-S350 Blu-Ray Player

1 Answer

My 2 1/2 year old LG dvd/vcr recorder will play some dvds but will not play others. It says unknown disc. I was told to try a lens cleaner; I bought one and the lens cleaner says unknown disc as well. ...


Hi,

Your DVD /VCR says unknown disc because the
dvd which you have inserted is not of the supported format by player.

If you insert unsupported formats only it will say as unknown disc.This is not related with disc cleaners.

Please insert the supported formats and it will play the disc.

Thanx

Jul 31, 2010 | LG Televison & Video

2 Answers

My dvd player plays cds but wont play dvds says disc error or unknown disc


Hello,

how long have you been using this player? The problem should be from the lens (laser).

The lens is weak and that's why it cannot read/load DVD's. The weak lens is also what's making it says "disc error" or "Unknown disc". It can still play Cd's because, Cd's does not contain large files, unlike DVD's.

Get a lens cleaner and use it to clean the lens, but if the lens still does the same thing even after using the lens cleaner, then it means you would have to change the whole lens completely to a brand new one.

By so doing your player would play all DVD's with no problem at all.

Good luck.

Apr 22, 2010 | LG RC897T DVD Recorder/VCR Combo

1 Answer

Foreign disc messed up portable dvd now it wont play british dvds


Croikie!!!

See if there's a factory reset option in the menu

Also,try cleaning the laser lens with 90% alcohol and a swab ( Gently) then buff it dry

Apr 19, 2010 | Sony DVP-FX811K 8 in. Portable DVD Player...

1 Answer

Unknown disc for all region 2 discs for samsung ht-x30


First your DVD player has to reset, by pressing stop and play botton simantaneously, and then try 84269

Oct 27, 2009 | Samsung Integrated DVD Player and Home...

1 Answer

Dvd player doesnt play the movies


Try another DVD. If problem persists and it does not work with any type of DVD, whether recordeable burnt DVDs or original pressed DVDs then your unit is bad - either dirty lens or the laser diode is bad.

Sep 26, 2009 | Axion LMD-6708RY 7 in. Portable DVD Player...

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