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colin pearson
colin pearson Posted on Dec 24, 2007
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Dvd my dvd player wont play any of my dvds it keeps saying on screen "unknown disc"can you help please

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marco amezcua

marco amezcua

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  • Posted on Dec 24, 2007
marco amezcua
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Take it apart and use a lint free qtip clean the lens or optical pick up and try to play dvd

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walesarumi

Wale Sarumi KomputerSolution

  • 6993 Answers
  • Posted on Apr 22, 2010

SOURCE: my dvd player plays cds but wont play dvds says

Hello,

how long have you been using this player? The problem should be from the lens (laser).

The lens is weak and that's why it cannot read/load DVD's. The weak lens is also what's making it says "disc error" or "Unknown disc". It can still play Cd's because, Cd's does not contain large files, unlike DVD's.

Get a lens cleaner and use it to clean the lens, but if the lens still does the same thing even after using the lens cleaner, then it means you would have to change the whole lens completely to a brand new one.

By so doing your player would play all DVD's with no problem at all.

Good luck.

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Related Questions:

0helpful
1answer

DVD player will play store bought dvd's but will say unknown disc when I insert one from Netflix.
Is it possible that this is a Blu-Ray disc from Netflix? If so, It may not be able to be read on a standard DVD player.
Another possible reason for this is that the disc is somehow damaged and thus unreadable.
I'm afraid without seeing the disc I am unable to help you further.
Either way, might be time to complain to Netflix:
Netflix Customer Service(800) 279-5688(888) 638-3549(800) 585-8131
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Sep 06, 2012 • Zenith XBV243 DVD Player/VCR
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Dvd player will play store bought DVD's but will reject other dvd's saying unknown disc when inserted
some older models wont recognize burnt DVD's
maybe Netflix discs have a macro on that doesn't allow your player to play them.
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Sep 06, 2012 • Zenith XBV243 DVD Player/VCR
0helpful
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It wont play a blu ray that i have played many times before, keep getting message saying 'unknown disc'
If it plays other discs and it has played this disk before, I would try cleaning the disk first then clean the laser ( you can buy a laser cleaner disc cheap) .Bear in mind that you may require an update for your player. consult manufacturers website for info
Regards

pete
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Nov 08, 2010 • Sony BDP-S350 Blu-Ray Player
0helpful
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My 2 1/2 year old LG dvd/vcr recorder will play some dvds but will not play others. It says unknown disc. I was told to try a lens cleaner; I bought one and the lens cleaner says unknown disc as well. ...
Hi,

Your DVD /VCR says unknown disc because the
dvd which you have inserted is not of the supported format by player.

If you insert unsupported formats only it will say as unknown disc.This is not related with disc cleaners.

Please insert the supported formats and it will play the disc.

Thanx
Read full answer
Jul 31, 2010 • LG Televison & Video
8helpful
2answers

My dvd player plays cds but wont play dvds says disc error or unknown disc
Hello,

how long have you been using this player? The problem should be from the lens (laser).

The lens is weak and that's why it cannot read/load DVD's. The weak lens is also what's making it says "disc error" or "Unknown disc". It can still play Cd's because, Cd's does not contain large files, unlike DVD's.

Get a lens cleaner and use it to clean the lens, but if the lens still does the same thing even after using the lens cleaner, then it means you would have to change the whole lens completely to a brand new one.

By so doing your player would play all DVD's with no problem at all.

Good luck.
Read full answer
Apr 22, 2010 • LG RC897T DVD Recorder/VCR Combo
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Now says "unknown" with certain blue ray disks that previously played with no problems.
it says no disc when trying to play a disc
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Dec 14, 2009 • Sony BDP-S300 Blu-Ray Disc Player
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It keeps saying unknown disc,every time i put a disc in there every disc that i put in the player...it will not play it...it keeps saying Unknown-disc...including an audio-disc.
hi, try first to insert a clean up CD, and test your Cd or Dvd player with an original CD or Dvd, if the problem persist , your laser sense is defficient you have to go to fix it to a specialist.
hope this helps you
Sserpentio
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Apr 12, 2009 • Insignia NS-VDVD1
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Ht-x30 samsung cinema system display unknown disc
TThe player does not play this type of dvd disk! only pre-recorded movies and CDs Try hooking Up a player that plays DVD+ and DVD- disks!Hope I was of help!
(please use The ratings to keep this site free!)
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Dec 14, 2008 • Samsung HT-X40 System
1helpful
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BUSH2038DVD
Alright for some, I can't get anything! And all the helpline offers is music, with no indication that it si even the right bnumber
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Dec 26, 2007 • Bush DVD2038 DVD Player
2helpful
2answers

Dvd "unknown disc" message coming up
Have you tryed to use a lens cleaning disc yet. The laser lens on these players and recorders alike, must have the lens cleaned every oince in awhile. If that does not help, most likly you have a bad laser pickup assembly and you will need to replace the plaer as to have that repaiered, you could buy a new unit. Good Luck
Read full answer
Mar 23, 2007 • Daewoo DV-6T955B DVD Player/VCR
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