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SAC 81 00 error on library display. The drives are switched offline when trying to inventory or run a backup.

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4 Answers

Error code 0


I would bet money that the destination drive (sony 1 TB) is formatted as FAT32 versus NTFS. I believe there is a 4 GB limitation on size to destination device given the cluster-size limitations of Fat32. One thing you "could do" is split files into smaller chunks, then copy to destination drive.

IF 1 TB drive is empty, try and reformat 1 TB disk to NTFS, recopy file in native format and you "should" be OK.

Apr 16, 2014 | Sony HDE1/B 1TB External USB Hard Drive...

1 Answer

Quantum superloader 3 drive error type


Hi Ulrike

I suspect that your backup software has "locked" the drive / library from the front panel.

This is why disconnecting / rebooting the library solves the issue.

If you are using backup exec or similar, try going to devices, selecting the library, right click and "unlock" before using the front panel buttons.
You could also use BUEX to do the tape moves for you instead of even touching the front panel.

If you are in the UK and are still having problems then click the link below and we will do what we can to help.

LTO Repair service UK Based All manufacturers of LTO drives repaired

Mar 10, 2014 | Computers & Internet

1 Answer

Need command prompt for Acer Aspire


The Windows Backup and Restore feature allows you to save files and system images to external backup devices such as hard drives and flash drives. However, backing up files become problematic if the directory your backing up files from isn't configured properly, or if you're having issues with the devices you're backing files to. There are ways to solve or work around backup problems quickly and safely.

Hard Drive b> A backup will not complete if the files you're backing up exceed the amount of space left on the external hard drive. If you're backing up large system files, Microsoft recommends saving the backup to an external hard drive that can hold at least 200 GB. If you're running out of space, you must delete content to create space for others or use another hard drive. Error Codes In some cases, Windows displays the following error codes when it's unable to complete a backup: "0x80070001 (Invalid Function)" or "0x81000037: Windows Backup failed while trying to read from the shadow copy on one of the volumes being backed up." These error messages usually appear if Windows is unable to backup a specific library or if you opt out of adjusting your backup settings and settle for the default settings in the Windows Backup and Restore Feature. Reparse Point b> If you're unable to backup a specific library and run into error code messages, removing the reparse point allows you to complete the backup. A reparse point is a file that contains information about the user on a computer. If it doesn't point to a location that contains some of the data you want to backup, error messages appear when you try to back up your files. Type "CMD" in the Start Search box to open the Command Prompt. In the Command Prompt, typing "DIR /AL /S" and pressing Enter lists the reparse points. Each entry says "JUNCTION," which also means reparse point. The entries also tell you the location of the reparse points in Windows Explorer. If you locate a specific reparse point in Windows Explorer, delete its mounted volume from the device's Properties. Once deleted, you should be able to back up your files. Discs b> If you're backing up files to a disc, you'll run into problems if the discs are non-rewritable and already contain data, or if they are severely scratched or damaged. Non-rewritable discs can only be used once, while rewritable discs can be used to read and write data several times. If the CD or DVD you're using is severely scratched, the optical disc drive spins harder than usual in an attempt to read it. If it's incapable of reading the disc, the backup feature may freeze or display an error.
Windows backup or restore errors 0x80070001, 0x81000037, or 0x80070003
http://support.microsoft.com/kb/973455 - workaroundissue12

Apr 20, 2013 | Computers & Internet

1 Answer

Fiber channel backup problems


why ask here.
why not ask HP.com.?
start here, ask at HP.
http://h30434.www3.hp.com/

May 09, 2017 | HP StorageWorks MSL4048 1 LTO-4 Ultrium...

1 Answer

I keep getting a creating helper failed error on my screen. Whats the problem?


It is a problem with Visual Basic and not being able to back up a file. Here is a fix but it may not mean much!
"You can try removing the VBA from inventory and then deleting its folder on the vmfs. The VBA will be recreated on the next backup.
If that doesn't work or you are unsure on how do that then I would suggest opening a ticket with support and they will look further into your issue.
You can do that from the web site ( SUPPORT -> Contact Support )"


In other words, try running CHKDSK/F after downloading the latest updates for your OS. CHKDSK/F will fix any errors at the place where the backups are being made on your hard drive.

Hope this helps.

Nov 05, 2010 | Computers & Internet

1 Answer

We are having an issue with our backups. The system event log says there is an error 7 and lists the tape drive as having a bad block. However the quantum diagnostic tool shows the drive to be healthy. ...


Event ID-7 is a "Bad Block" on the Tape being using. By design, when a Bad Block is encounter, the Tape Drive "Seizes the Tape" and goes offline. It can sometimes be difficult to get the Tape Drive to release the Tape. Refer to the Users Manual for instrcutions on how to Reset the Tape Drive. Sometimes applying the Firmware Update willl reset the Tape Drive and Eject the Tape.

Do not assume the Tape is Bad, but do not re-use until tested. The Tape may be Bad, the Tape Drive may simply need Cleaning or the Tape Drive may be Worn or Damaged. If you are using 3rd Party Backup Software, such as Backup Exec or Yosemite, you wan want to check the Removable Storage Servcie to see if it is set to Manual or Automatic. Any Tape Devices would need to be first Deleted in the Library Section of Removable Storage, then Sop and Disable Removable Storage. Since Removable Storage is in effect NTBACKUP, this Service can interfere with the Operation of your Backup Software and generate "Bad Block" Errors.

To Test the Tape with your Quantum Tape Drive, use a tool called XTALK ( xTalk-6.4.1.1_Quantum_Setup.exe ) that is found on Quantums Website http://www.quantum.com/ServiceandSupport/Index.aspx

You may run a write_read_full Test on the Tape. Be sure to Clean the Tape Drive first. If it fails the Tape, try it with a 2nd Tape, If it fails again, suspect the Tape Drive.

OldCountry73436

Oct 04, 2010 | Quantum DLT-V4 DLT Tape Drive

1 Answer

The library is using APEXII scanner to scan collection for


It might depend on your application, but I'd try downloading all the information you scanned more often than every 20K items. It's possible that you are filling up the memory in the unit and it won't accept any more.

May 21, 2010 | Compsee Apex II

2 Answers

Quantum Error


The host backup application probably still has ownership of the library. You normally need to select to 'open door' or something similar to release ownership back to the library

Jun 20, 2007 | Quantum PX502 (PRA22AAYF) Ultrium Tape...

1 Answer

Sn 3250 router problem


Ok, I'm confused... are you sure this isn't router that you're mentioning isn't a SAN Switch? A StorageTek/Brocade 3250 switch... and this is a StorageTek Scalar 100 Tape Library with Fibre aware LTO Drives. The Library Users Manual can be found at http://downloads.quantum.com/scalar/S100/omS100UsersGuide.pdf. Switch information can be found at http://www.storagetek.com/products/product_page2304.html. I'm not a Sun guy, so I would suggest that you contact them to find out which versions of firmware for the switch that they have certified. With HP, there are certain versions of firmware that they certify with HPUX... and specific versions of HBA drivers that work better with HPUX as well. If it is, in fact a Brocade 3250, I would suggest that you start with a "switchshow"... figure out which port drive 4 attaches to... do a "porterrshow #" (# represents the port found) to see the port error statistics... you want to check the loss of signal and link failure count. I would do an "sfpshow #" to see the status of the transciever as well. Let us know.

Oct 04, 2006 | Storagetek StorageNet Router 3250

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