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We have a multi-family home and all units have new Nautilus GE dishwashers. Our second floor tenant is complaining of water not getting into the unit. We have tried unsuccessfully to figure out the problem. We are not having a problem with the other two.

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There are two reasons that may cause the water not to enter the unit.

  1. Water-inlet valve. It lets water enter the machine. If this valve is defective, you need to completely replace it. It's usually located behind the lower access panel on the left or right side. It's the device with the main water line (usually copper) from the house, a rubber tube to the dishwasher, and two wires attached to it.
  2. Float switch.It is a small electrical switch located right below the dishwasher "floor." Above the switch, on the inside of the dishwasher, is a plastic cylinder that floats up as water fills the dishwasher. If this switch is defective, or if the plastic float gets caught or trapped in the raised position, the water can't enter the dishwasher. If the float switch is defective, you need to replace it.

Posted on Oct 08, 2009

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Posted on Jan 02, 2017

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