Question about HP PSC 950 All-In-One InkJet Printer

2 Answers

Please help - HP PSC 950 All-In-One InkJet Printer

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  • rrwilkos Oct 08, 2009

    my problem is, the machine will not let me scan. the scanner button along w/the copier button, are both lit up. the correct time & date is veiwable on the screen. when i press the scan button. it copies..please help. thx.

  • rrwilkos Oct 08, 2009

    no!

×

2 Answers

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What is problem you are encountering with your HP PSC 950?

Posted on Oct 11, 2009

  • Adnan Bhatti
    Adnan Bhatti Oct 13, 2009

    Are you using your printer with a Windows Vista computer?
    The Scan Button on the All-in-One Does Not Function When the Printer is Connected to Windows Vista.
    The drivers in the Windows Vista operating system do not support button press functionality on the product.
    You can try the following:

    Choose one of the following options to scan without using the scan button.

    Option one: Scan using Windows Fax and Scan




    1. Click the Windows icon (
      ), click Programs
      , and then click Windows Fax and Scan
      .







      NOTE:
      The Windows Fax and Scan
      option is available in the Business, Ultimate, and Enterprise editions
      of Windows Vista. If you have the Home Basic or Home Premium edition of
      Windows Vista, skip to Option two: Scan using Paint
      .


    2. Click New scan
      .


    3. Click File
      , and then click Scan
      .


    Option two: Scan using Paint




    1. Click the Windows icon (
      ), click Programs
      , and then click Accessories
      .


    2. Click Paint
      .


    3. Click File
      , and then click From Scanner or Camera
      .


    4. Click Scan
      .

    Let me know if your not using Windows Vista.


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Let me know which problem you face.
Thanks.

Posted on Oct 08, 2009

  • Make sure the scan and copy button not jammed.
    Also reset your printer settings to defaults.
    Press on/off switch for 10 seconds.
    Then start printer and open menu then reset all settings to defaults.
    Let me know if you need more assistance.
    Thanks.


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