Question about Nokia 6270 Cellular Phone

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I cant receive text messages?? is this a problem with my phone or with the sim card im using?

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It could be that you did not enter the service number for the sms service.

Posted on Oct 10, 2009

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You visit nearest nokia help center

Posted on Oct 08, 2009

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Related Questions:

1 Answer

Can recieve messages but cant send


Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya.......

Jul 18, 2011 | Cell Phones

1 Answer

I cant get my motorola w510 to send a text message


Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya.......

Jun 20, 2011 | Motorola Mobility W510 Mobile Phone

1 Answer

Cant send textmessages on my nokia c5 03


Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya.......

Jun 15, 2011 | Nokia C5 Cell Phone

1 Answer

I cant receive an sms


Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya...

Jun 15, 2011 | Sony Ericsson Cyber-shot C902 Cellular...

1 Answer

Cant send text message,but i can receive text messages,i try to put my sim on other phone and i figure out that the problem is on my phone because i can send text message using other phone.what should i do...


It's very possible that your problem is with the SIM card. Many phones will not accept a SIM card after it has been used in another phone. Or, some functions like text messaging or Internet service will not work.

The only other solution is that your phone is not correctly configured to your Cellular service provider's frequencies for messaging. You can contact your Cellular Service Provider and ask for Tech Support. They can walk you through making sure your phone is correctly configured.

Jan 24, 2011 | Nokia E71 Smartphone

1 Answer

I just got a sim free 7020 and i cant send text messages! I can receive them. I have found the message centre online but the centre name is blank and i cant find a centre name anywhere (im on t-mobile)...


Hard reset your phone. This will delet all the content of your phone so removed your memory card before resetting your phone. On the home screen type *#7370# .

Jan 01, 2011 | Nokia 7020 Cell Phone

1 Answer

Hi im sage i can't receive a txt message but i can send them , plz tell me how to fix this ...


Hi, problems about text messages are related to your Sim card (network), not your Samsung cell phone. In most cases, regarding text messages, the problem is from the Service Operator. Have you tried the Sim card on another phone? If not, remove the sim card, insert it on another phone and try sending a message from another mobile to you number, or you can do it in Vise Versa by inserting another Sim card on your mobile.

If you can't receive text messages even it's inserted on another handset, then you need to call the customer care of your Network Operator and tell them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think it's very much important in your case, well, if you wanna try, just check the text message settings and verify that the message center number (which is currently in use) is the same number which is on another phone with the same network (the other sim should be of the same network in your area). If it's different, make the changes and save the settings. Also disable the "Receive Via" or similar settings.. (I can't recollect the exact settings as i don't have the same model with me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset, don't bother to change the settings or to make any changes with it, first call the customer care and verify from them, you may make mistakes instead of fixing it.

I hope it helps.

Thanks for using fixya.....

Sep 16, 2010 | Nokia 5220 XpressMusic Cellular Phone

1 Answer

I cant recieve or send any mms or picture messages. It says "Connection failed, Try again?" and it does that over and over and it doesnt send. Help me fix this please!


Hi, the problem is related to your sim card (network), not your samsung cell phone. In most cases, regarding text messages, the problem is from the Service Operator. Have you tried the sim card on another phone? If not, remove the sim card, insert it on another phone and try sending a message from another mobile to you number, or you can do it in vise versa by inserting another sim card on your mobile.

If you can't receive text messages even it's inserted on another handset, then you need to call the customer care of your Network Operator and tell them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think it's very much important in your case, well, if you wanna try, just check the text message settings and verify that the message center number (which is currently in use) is the same number which is on another phone with the same network (the other sim should be of the same network in your area). If it's different, make the changes and save the settings. Also disable the "Receive Via" or similar settings.. (I can't recollect the exact settings as i don't have the same model with me, please excuse me for this.).

If the same sim card doesn't receive text messages using another handset, don't bother to change the settings or to make any changes with it, first call the customer care and verify from them, you may make mistakes instead of fixing it.


Take care.

Sep 14, 2010 | Samsung SGH-A877 Impression Cell Phone

1 Answer

Cannot send a text message using the xpressmusic 5800. can receive text but cannot reply, message just stays in the outbox


I suspect it's related to your sim card (network), not your cell phone. In most cases, regarding text messages, the problem is from the Service Operator. Have you tried the sim card on another phone? If not, remove the sim card, insert it on another phone and try sending a message from another mobile to you number, or you can do it in vise versa by inserting another sim card on your mobile.

If you can't receive text messages even it's inserted on another handset, then you need to call the customer care of your Network Operator and tell them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think it's very much important in your case, well, if you wanna try, just check the text message settings and verify that the message center number (which is currently in use) is the same number which is on another phone with the same network (the other sim should be of the same network in your area). If it's different, make the changes and save the settings. Also disable the "Receive Via" or similar settings.. (I can't recollect the exact settings as i don't have the same model with me, please excuse me for this.).

If the same sim card doesn't receive text messages using another handset, don't bother to change the settings or to make any changes with it, first call the customer care and verify from them, you may make mistakes instead of fixing it.

Have a nice day.

Sep 14, 2010 | Nokia 5800 XpressMusic Smartphone

1 Answer

Im having trouble texing from my phone nextel i710


Hi, am sure the problem is to your sim card (network), not your samsung cell phone. In most cases, regarding text messages, the problem is from the Service Operator. Have you tried the sim card on another phone? If not, remove the sim card, insert it on another phone and try sending a message from another mobile to you number, or you can do it in vise versa by inserting another sim card on your mobile.

If you can't receive text messages even it's inserted on another handset, then you need to call the customer care of your Network Operator and tell them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think it's very much important in your case, well, if you wanna try, just check the text message settings and verify that the message center number (which is currently in use) is the same number which is on another phone with the same network (the other sim should be of the same network in your area). If it's different, make the changes and save the settings. Also disable the "Receive Via" or similar settings.. (I can't recollect the exact settings as i don't have the same model with me, please excuse me for this.).

If the same sim card doesn't receive text messages using another handset, don't bother to change the settings or to make any changes with it, first call the customer care and verify from them, you may make mistakes instead of fixing it.


Have a nice day.

Sep 01, 2010 | Nextel i710

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