Question about HP LaserJet M3035 MFP Printer

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30.00.01error Error message indicates "Check copy connect card" I re-seated all of the cables attached to the Formatter board, the plug for the scanner head, etc.

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 24 Answers

SOURCE: HP 6110xi

These errors are normally the result of a failed scan, a bad installation, communication problems or software conflicts. Check or perform the following steps until the problem is corrected. Step One: Restart the computer Close all programs and restart the computer. A task that Windows requires may have stopped running or available system resources may have decreased due to tasks left running. Restarting will refresh all Windows tasks as well as increase the system resources available. Step two: Verify that the cable is connected and the all-in-one is "On" Verify that the cable is connected correctly. If the cable is connected into a USB port on a keyboard, move the cable to one of the main USB ports in the PC. Some keyboard USB ports do not provide sufficient power to supply a device such as the all-in-one. Step three: Check the application If the error occurs while trying to scan from within an application (not the HP Director), verify that the software is set to select the HP all-in-one product as the TWAIN source. It may be necessary to reinstall the application to get it to recognize the HP all-in-one product as the TWAIN source. If the application is one of those listed in the "Scan To" tool from Settings in the Director, then try scanning to it from the Director. Step four: Windows XP only: Change the Compatibility Mode settings This step applies only to the following products and only in Windows XP. For other products, continue to Step 5. Change the Compatibility Mode setting for the HP all-in-one desktop icon can correct the problem. Right-click the HP product icon, and then click Properties . Select the Compatibility tab. Change the Compatibility Mode settings to enable running the program in Windows 2000 Compatibility mode, and then click OK . Turn off the all-in-one. Restart the computer. Turn the all-in-one back on. Step five: Check for the correct entries in the Device Manager Verify that the unit was installed on a DOT4 virtual port in the Device Manager. Right-click My Computer , and then click Properties . Select the Device Manager tab (Windows 2000 select the Hardware tab , and then click Device Manager ). Check the list of installed devices for references to DOT4 as shown in Figure 1. If there are no DOT4 references, the software has not installed correctly. If these entries are missing, the software did not install properly. Do the following steps to correct the problem: Disconnect the communications cable to the all-in-one and unplug the power cable to the all-in-one. Uninstall the HP all-in-one software. Step six: Check for communication problems between the all-in-one and the computer Communication between the all-in-one and the computer may have failed. USB cable connected all-in-ones: Check for USB port communication problems. Parallel port installed all-in-one products: Check for parallel port communication problems. Step seven: Check the computer to see if it is infected with a computer virus If the all-in-one prints but will not scan correctly and does not show any symptoms of communications problems, the computer might be infected with a virus. Some viruses try to disable virus scanning software and in doing so disable scanning from the all-in-one. If the scanning software works after installing the all-in-one software until the first time the computer is restarted, or quits working after a virus is discovered on the computer, there may be a virus related problem. Step eight: Uninstall and then reinstall the all-in-one software Do the following to uninstall and then reinstall the HP all-in-one software: Follow the steps in the " Removing the HP software " section below to remove the all-in-one software. Right-click My computer and then click Explore . On the left side of the Windows Explorer screen, locate and open the Windows or WinNT folder. Locate and open the Twain32 and/or Twain_32 folders. Remove all files in these folders other than files that end with a .ds file extension. If you cannot see any file extensions, click Tools , click Folder options , select the View tab, and then remove the check from Hide file extensions for known file types . Restart the computer and then reinstall the all-in-one software. When the installation of the all-in-one software is complete, shutdown the computer. Connect the communications and power cords to the HP all-in-one and verify that it is turned on and ready. Restart the computer. Step nine: Check for software interference There may be a task running in the background that is interfering. Try pressing the keys Ctrl + Alt + Delete at the same time. This should bring up the "Close Program" window. Highlight and end task on all running tasks except for Explorer, Systray, and tasks that begin with "HPO." Press Ctrl + Alt + Delete to bring up the "Close Program" box for each and every task. The "Close Program" box will disappear when End Task is chosen. Try launching a scan after all tasks are closed. If scanning works, then there is a software conflict. Restart the computer and repeat the steps to close down the tasks. Close down one at a time or in combinations and try scanning until the cause is found. If it is unknown what this task does, do the following: Search for the file using the Find Files and Folders feature from the Start menu. Right-click the task's program icon, and then click Properties . Refer to the information on the Version tab to locate the software vendor. Call the software vendor for assistance or uninstall the product if not needed.

Posted on Sep 24, 2007

s4u311
  • 813 Answers

SOURCE: the copier and scanner are not working

hi friend

remove & reinstall u r printer driver
then after try to scan

Posted on Mar 31, 2008

Riztech
  • 731 Answers

SOURCE: Scanner part of my system quit working.

Hi

I understand the issue, many HP all in one printer can print, but they don't scan. you might a error message "Error occurred while communicating to scanner device..". Before we uninstall the software, we can try resetting the USB composite Devices.Just follow the below steps.

1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP OFFICEJET 6100.

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get popup "Found new hardware".Then the Drivers will be installed Automatically.

Please response after trying this.

Thanks
Rizwan
rizwan84tx@gmail.com

Posted on Dec 07, 2008

  • 43 Answers

SOURCE: HP3030 - burned LIU - how to tell if Formatter board is still OK?

First of all the LIU is a daughter card that fits onto the formatter, its only function is to enable you to send and receive faxes. The ports on the formatter allows PC to communicate to printer by USB or via network.

Try printing the configuration page if this page prints correctly then you know that engine controller and the formatter are working properly together. If it doesn't print try engine test this test excludes the formatter. If engine test good then you're looking at bad formatter, and or purchasing a new printer.

Posted on Mar 27, 2010

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1 Answer

Cannon image class mf4150 errr e225


Try to check the small ribbon wire or flexible cable that attach to formatter,.,maybe it is lost contact between the formatter and ribbon wire,.,you should fix it and re-connect it,.,

Jun 11, 2014 | Canon ImageCLASS MF4350d Laser All-in-One ...

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55.00.00 DC Controller error


Basically The engine is not communicating with the
formatter.

1. Turn the device off and then on.
2. Verify that the flat ribbon cable between
the ECU and the formatter PCA is
connected correctly.[do extra care while removing from board easily crack at ends]
3. If the message persists, replace the
ECU[check on board and track,component damaged-burned its fixable].
If the message still persists,replace the formatter.{before replacing it can be fixable by hot oven/hot plate method }

inquiry send on http://electronicdoctor.weebly.com
0740d731-eaf6-439f-a99c-b738dfa73141.jpg formatter


156d8d89-0eee-4c56-aad5-db018e3e9d12.jpg ecu

Apr 03, 2014 | HP LaserJet P3005n Printer

1 Answer

No display clean ram and switch on ok but not reddy 49.FF05 ERROR in valied nand key press any key


ISSUE: A 49.x service error appears on the HP Color LaserJet 4500 or 4550 printers display, and other unexpected errors may be displayed such as:

  1. Turn the printer off, and then turn it on again. If the 49 error clears, proceed to Step 9.
  2. If the 49 error returns turn the power off, unplug the power cable, disconnect all network cables, and remove the HP Jetdirect card, which is located on the formatter, (see Figure 1 for location), or any third-party devices, if installed.
  3. Wait at least 30 seconds before plugging the printer back in directly to a wall outlet. Do not plug the printer into a power strip or a surge protector.
  4. Turn the printer on, using a cold reset. If the 49 error returns, turn the power off, and unplug the printer. Remove the formatter, and check that the parallel I/O board is firmly installed on the formatter board.
    NOTE: To perform a cold reset, turn the printer off, and hold down the GO button while turning the printer back on. Remember to remove the Jetdirect card (if installed) before performing a cold reset. (The Jetdirect card is located on the formatter).

Mar 28, 2013 | HP LaserJet Office Equipment & Supplies

3 Answers

I have hp laser printer model no m1522nf that the device is start but it could not be printed the documents


Question is not clear.. >check copy. is it printing..> check the usb cable is it OK?>Un plug the usb cable,un install the drivers from the system,then connect the usb cable & check whether system recognized the printer? if no replace the Formatter assm, if yes re install the drivers with original CD.. check..

Oct 04, 2011 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

HP Color Laserjet M5035 get`s error 30.01.34


First, this model is not color laserjet, only black.
HP LaserJet M5035 MFP
30.1.34 Cable error or loss of communication with the formatter.
1. Turn the device off and then turn the device on.
2. Make sure that the ribbon cable between the scanner control board and the formatter is not damaged and is correctly seated.
3. Make sure that the hard disk drive on the formatter is connected correctly and that the hard disk is functioning correctly.
4. If the message persists, replace the scanner control board or replace the formatter.

Aug 30, 2011 | HP LaserJet M5035 MFP Printer

1 Answer

Tengo un problema con la impresora hp modelo m4345 mfp, la cual ya estaba funcionando pero de repente envio un error el cual es el siguiente 49.4c02 - error para continuar apague y encienda , ya lo...


49.XXXXX ERROR To continue turn off then on

A critical firmware error has occurred.
This type of error can be caused by invalid
print commands, corrupt data, or invalid
operations.
In some instances, electrical noise in the
cable can corrupt data during transmission
to the MFP. Other causes include poorquality
parallel cables, poor connections, or
specific software programs.
Sometimes, the formatter itself is at fault,
which is usually indicated by a 79 ERROR
message.

Follow this:

1 Turn the MFP off, and then turn the MFP on.
2 Upgrade the firmware.
3 Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance.
4 If the message persists when using different software programs and attempting specific print jobs,disconnect all of the cables that connect the MFP to the network or a computer.
5 Turn the MFP off.
6 Remove all DIMMs and flash-memory cards. Do not remove the firmware memory card that is in slot 1.
7 Remove all of the EIO devices.
8 Turn the MFP on.
9 If the error message disappears, reinstall each DIMM, flash-memory card, and EIO device individually, making sure to turn the MFP power off and then on again as you install each device.
10 Replace the component that caused the error message.
11 If the error persists, replace the formatter.

Jul 14, 2011 | HP LaserJet M4345 MultiFunction Printer

1 Answer

My HP 2840 Printer can copy but not print , it is in networking what are the factor i hav to check.pls reply to nmeeranee@yahoo.com


By "not printing" i'm assuming you mean from the computer.
Look at the back of the printer where the network cable plugs into the formatter. You should see a green light. If you don't try a different cable. No light means that the printer isn't talking to the computer. You could have a bad network card or connection. If you are using a USB cable, make sure it is seated correctly.

Oct 21, 2010 | HP LaserJet 2840 Printer

1 Answer

HP4550 - 49.00FF service error


Turn off the RAM disk on the printer.

Follow these steps:

Troubleshooting steps

1.
Verify that the formatter light is blinking or steady. If the formatter is blinking, it is functioning properly and probably does not need to be replaced. If the formatter light is not blinking, proceed to Step 2.
2.
Turn off the printer and unplug the power cord.
3.
Remove the HP Jetdirect card, third-party device, hard disk, parallel cable, or IFR cable from the formatter if one is installed.
4.
If the error continues with accessories removed from the formatter, perform a cold reset on the printer. Ensure the HP Jetdirect card is not in the printer during a cold reset or the card settings will be changed back to default settings. To perform a cold reset, do the following:
1.
Turn on the printer.
2.
Watch the control panel.
3.
When the memory starts counting, press and hold the green (Select ) button.
4.
Continue holding the green check button until the Ready, Data, and Attention lights flash once, and then stay on steady.
5.
Release the check button when the Ready, Data, and Attention light are on steady.
The control panel will display SELECT LANGUAGE .
6.
Press (Down Arrow ) button once. The control panel will display COLD RESET
7.
Press (Select ). The printer will perform a cold reset and then continue its power-on sequence.
5.
If the printer comes up to ready, print a Configuration page. If a 49 error occurs from printing internal pages, continue on to the next step.
6.
Turn the printer off and unplug the power cord.
7.
Remove the eight screws around the formatter.
8.
Remove the formatter. See Figure 1.
9.
Reseat the firmware and memory modules on the formatter. Check for any DIMMs that are non-HP and remove them. Non-HP DIMMs are not supported by HP and may cause this error. Replace with HP DIMMs, if necessary.
10.
Reseat the daughter (interconnect) board. The daughter board is connected to the formatter behind EIO slot #1. To release the daughter board, push in the black retaining tab underneath the formatter then lift up the one side of the daughter board.
11.
Reseat the daughter board.

12.
Install the formatter.
13.
Turn the printer on again.
14.
If it comes up to READY , print a configuration page. If a 49 error does not appear from printing internal pages, or at power up, continue to the next step.

15
Install the HP Jetdirect card and hard disk before installing the formatter. Verify that each device is properly seated.
16
Test any EIO devices, by turning off the printer, installing each device separately, and printing a Configuration page. Repeat for each EIO device.
17
If the 49 error occurs with any EIO device installed, replace that EIO device.

Oct 05, 2010 | Computers & Internet

1 Answer

49.4c02 service error in hp laserjet 2300n


HP 2300 ERROR 49.XX
• A critical firmware error has occurred on the printer
• Turn printer off then on
• Disconnect the parallel cable or the network cable
• If message still there when the network cable is disconnected
upgrade firmware in jet direct card and the formatter board
• Bad network cable
• Replace firmware DIMM
• Replace the jet direct card
• Replace formatter board
• Replace engine board

95% of the time it is a PDF that has a font that is not recognized by the printer! If the error is not there when you follow the above, you may have to clear out the print queue.

Apr 23, 2010 | HP LaserJet 2300 Printer

1 Answer

My HP4700 Printer is displaying a 49.5001 Error message


Control Panel Message:
49.XX.XX
PRINTER ERROR
To continue
turn off then on

Description:
A critical firmware error has occurred that
caused the processor on the formatter to
abort operation. This type of error can be
caused by invalid print commands, corrupt
data, or invalid operations. In some cases,
electrical noise in the cable can corrupt
data during transmission to the printer.
Other causes include poor-quality parallel
cables, poor-connections, or home-grown
programs. On rare occasions, the formatter
is at fault, which is usually indicated by a 79 Service Error.

Recommended Action:
1. Turn the printer off then on.
2. Press Stop to clear the print job from
the printer memory.
3. Turn the printer off then on.
4. Try printing a job from a different
software program. If the job prints, go
back to the first program and try
printing a different file. If the message
displays only with a certain software
program or print job, contact the
software vendor for assistance.
5. If the message persists with different
software programs and print jobs,
disconnect all of the cables to the
printer that connect it to the network or
computer.
6. Turn the printer off.
7. Remove all memory DIMMs or thirdparty
DIMMs from the printer. (Do not
remove the firmware DIMM.)
8. Remove all EIO devices from the
printer.
9. Turn the printer on.
10. If the error no longer exists, install
each DIMM and EIO device one at a
time, making sure to turn the printer
off and on again as you install each
device.
11. Replace a DIMM or EIO device if you
determine that it causes the error.
12. Remember to reconnect all of the
cables that connect the printer to the
network or computer.
13. If the error persists, upgrade the
firmware compact flash card. See
Installing a flash memory card
on page 113.
14. Replace the formatter and calibrate
the printer. See Full Calibrate Now
on page 521.

Dec 16, 2009 | HP LaserJet 4700 Printer

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