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Broken RCA D52W20 & Best Buy

Broken RCA D52W20 & Best Buy
I have been going back and forth with BB for almost 3 weeks now. The tech came out a week after I called and said our power board was fried. They could not locate another one but somehow BB has found one. I have a feeling this is a refurbished product, can we refuse it? Our extended warranty is up April 1st, Our luck it would probably die again soon after that.....Any advice?

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Any board you get for this set will be refurbished if you want your tv fixed then let them put the part in, if you refuse the service then I expect your contract will be no good anyway.

Posted on Oct 08, 2009

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