Question about Logitech QuickCam Messenger Web Camera

1 Answer

I have no image, the screen is black. I see the red light in the lens. Unable to change visual settings.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 702 Answers

Sounds like you might not have the right driver installed. Try updating or reinstalling the drivers. Other ideas for webcam troubleshooting can be found here.

Posted on Oct 08, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Bad camera view


Step 1:
Whether your holding a video business conference, having a personal video chat with a friend or recording video with your laptop webcam, image clarity plays a huge factor in the quality of the video. There are a number of factors that contribute to the image quality, including available lighting and screen resolution settings.
Adjust your webcam settings, such as brightness contrast, hue and saturation to accommodate the lighting in the room. In order to access your webcam settings, click on "Start" and open the "Control Panel." Choose "Hardware" and then choose your internal webcam from the hardware menu. Select the "Properties" tab to open the setting controls and slide each bar until you achieve the ideal visual settings for your broadcast. Increase the available lighting behind you when conducting a webcam chat, but do not increase the lighting close to the webcam. A lack of back lighting not only creates a darker image projection, but can cause graininess. Too much light close to the webcam can blanch the image, making it difficult to see. Adjust your screen resolution. When the image quality is blurred and distorted during a webcam broadcast, lowering your resolution can sharpen the image projection. To lower your resolution, right-click on your desktop and click "Properties." Choose "Screen Resolution," from the available prompts. Lower the screen resolution one step below where it is currently set and test the image quality. If it needs further sharpening, repeat the process until you achieve the desired clarity. Adjust settings in the video chat program you are using. For example, if you are using Skype, select "Tools" and click on the "Video" icon in the left toolbar. Select "Webcam Settings" and adjust your visual and camera function settings, such as the hue and saturation, as well as lighting compensation. Test your bandwidth settings. If the traffic on your network is high, and multiple users are sharing the same Internet connection, it can affect your bandwidth and lower the quality of your video projection. In order to conduct a quality video session, you should have minimum bandwidth connection of 128 kbps. To check your bandwidth, visit an online test site like SpeedTest and run a bandwidth check. Dust off the lens to free dust particles with an air can. Dust particles can cloud the clarity, but you don't want to wipe them away with your fingers or a rough cloth. Blasting the lens with a burst of canned air will blow away debris and help improve picture clarity.

b>

Feb 22, 2013 | HP Computers & Internet

1 Answer

My photos are fuzzy and I dont have the disk im suppose too download what do i do


There are a number of factors that contribute to the image quality, including available lighting and screen resolution settings.
Adjust your webcam settings, such as brightness contrast, hue and saturation to accommodate the lighting in the room. In order to access your webcam settings, click on "Start" and open the "Control Panel." Choose "Hardware" and then choose your internal webcam from the hardware menu. Select the "Properties" tab to open the setting controls and slide each bar until you achieve the ideal visual settings for your broadcast. Increase the available lighting behind you when conducting a webcam chat, but do not increase the lighting close to the webcam. A lack of back lighting not only creates a darker image projection, but can cause graininess. Too much light close to the webcam can blanch the image, making it difficult to see. Adjust your screen resolution. When the image quality is blurred and distorted during a webcam broadcast, lowering your resolution can sharpen the image projection. To lower your resolution, right-click on your desktop and click "Properties." Choose "Screen Resolution," from the available prompts. Lower the screen resolution one step below where it is currently set and test the image quality. If it needs further sharpening, repeat the process until you achieve the desired clarity. Adjust settings in the video chat program you are using. For example, if you are using Skype, select "Tools" and click on the "Video" icon in the left toolbar. Select "Webcam Settings" and adjust your visual and camera function settings, such as the hue and saturation, as well as lighting compensation. Test your bandwidth settings. If the traffic on your network is high, and multiple users are sharing the same Internet connection, it can affect your bandwidth and lower the quality of your video projection. In order to conduct a quality video session, you should have minimum bandwidth connection of 128 kbps. To check your bandwidth, visit an online test site like SpeedTest and run a bandwidth check. Dust off the lens to free dust particles with an air can. Dust particles can cloud the clarity, but you don't want to wipe them away with your fingers or a rough cloth. Blasting the lens with a burst of canned air will blow away debris and help improve picture clarity.

Jan 30, 2013 | Memorex iCarly NCW651IC Web Cam

1 Answer

My webcam is not clear


Whether your holding a video business conference, having a personal video chat with a friend or recording video with your laptop webcam, image clarity plays a huge factor in the quality of the video.


There are a number of factors that contribute to the image quality, including available lighting and screen resolution settings.


Adjust your webcam settings, such as brightness contrast, hue and saturation to accommodate the lighting in the room. In order to access your webcam settings, click on "Start" and open the "Control Panel."


Choose "Hardware" and then choose your internal webcam from the hardware menu.

Select the "Properties" tab to open the setting controls and slide each bar until you achieve the ideal visual settings for your broadcast.


Increase the available lighting behind you when conducting a webcam chat, but do not increase the lighting close to the webcam.


A lack of back lighting not only creates a darker image projection, but can cause graininess. Too much light close to the webcam can blanch the image, making it difficult to see.


Adjust your screen resolution.

When the image quality is blurred and distorted during a webcam broadcast, lowering your resolution can sharpen the image projection.


To lower your resolution, right-click on your desktop and click "Properties." Choose "Screen Resolution," from the available prompts.


Lower the screen resolution one step below where it is currently set and test the image quality.

If it needs further sharpening, repeat the process until you achieve the desired clarity.


Adjust settings in the video chat program you are using.

For example, if you are using Skype, select "Tools" and click on the "Video" icon in the left toolbar.


Select "Webcam Settings" and adjust your visual and camera function settings, such as the hue and saturation, as well as lighting compensation.


Test your bandwidth settings.

If the traffic on your network is high, and multiple users are sharing the same Internet connection, it can affect your bandwidth and lower the quality of your video projection.


In order to conduct a quality video session, you should have minimum bandwidth connection of 128 kbps.

To check your bandwidth, visit an online test site like SpeedTest and run a bandwidth check.


Dust off the lens to free dust particles with an air can.

Dust particles can cloud the clarity, but you don't want to wipe them away with your fingers or a rough cloth.


Blasting the lens with a burst of canned air will blow away debris and help improve picture clarity.


Hope this helps




Nov 05, 2012 | Computers & Internet

1 Answer

The screen stays black. Yes, I have batteries, I do get instructions and images for video or camera, but I can no longer get a visual of anything the camera is aiming at. It's like there is a lens cap on...


Look at the front at the lens. Turn the camera to picture mode. Point the camera at a light above you. Take a few pictures and watch the lens.
You should be able to tell if is functioning correctly or if its broken. It sounds like it has been dropped.

Your Friend,
Sleek Mouse

Mar 15, 2011 | Cameras

1 Answer

The lens of the camera was changed within 2 years of the purchase. I am unable to take picture since the display screen shows black. I approached canon dealer at hyderabad and he changed the lens and it...


This sounds like it might be a defective CCD imager, and is a known defect for your particular model camera.. If so, Canon should fix this for you for free if you live in the US, Canada, and a select few other countries. If you live outside the US, contact Canon support for your country to see if they'll still honor the advisory (some still will, especially if you stress you knowledge that this is a known defect of the camera). They may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status. Please see this link for more info.
Now since you mentioned that you had this repaired previously, recommend first checking to see if you may be experiencing a stuck shutter with similar symptoms. See this link. If you can visually verify shutter movement to disprove a stuck shutter, then the CCD image sensor is the next likely suspect. Would recommend arguing with hyderabad to replace it again, free of charge.
Affected cameras with this problem include: A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S400, S410, S500, SD100, SD110, IXUS V2/V3/300/400/430/500/II/IIs, IXY Digital 200a/300a/320/400/450/500/30/30a

Sep 07, 2010 | Canon PowerShot A60 Digital Camera

1 Answer

Problem with canon a420 digicam


A stuck shutter is another common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).

To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see this link for further info and a simple fix that may help.

Note that your camera will not be able to take 15 second exposures, as per the above "fix". Instead, place the camera in manual mode, turn off the flash, and take the exposures in a darkened room. This should give you a couple seconds, just enough time to open the battery door while the red and yellow lights are flashing.

Sep 21, 2009 | Canon PowerShot A420 Digital Camera

1 Answer

Lens problem, no zooming capabilities and blurry images


This would need to be serviced something is wrong with the auto focus and this is inside the lens housing. I would take it into a camera shop and have the examin the autofocus.

Jul 13, 2009 | Olympus FE-230 Digital Camera

2 Answers

Black screen


OK, this might sound stupid, but I had the same problem with a similar camera and I had accidentally pushed the Display button. I was about to give my camera up for dead. Try pushing it (the little button on the bottom back that says Disp on it). Does that bring your image back? If not let me know and I'll research further.

Jul 13, 2008 | Nikon Coolpix S1 Digital Camera

1 Answer

Help! model DSC-W80


The problem with your camera is part of the lens but it not the shutter. It is the CCD it is on the back of the lens if you are inside turn off the flash and in a office light setting try taking a picture to see if you get any type of image. if you do than that confirms it is the ccd. the CCD is what convert the light to data to send the image to memory. if it is too bright and it is defective then you might eather get a white or black screen. Repairs for it can range 85.00 plus shipping and up. let me know if you need anything else hope this helps.

Mar 26, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Won't Take Pictures


My nikon coolpix 4500 has the flashing red clock as well with the hands of the clock pointed to 9 oclock and a white dot on the oppostie side of the 9

Dec 28, 2007 | Cameras

Not finding what you are looking for?
Logitech QuickCam Messenger Web Camera Logo

Related Topics:

33 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2854 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...