Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Heard a "buzzing" noise and then smoke appeared, smelling like burning plastic. Now the freezer and fridge are not cooling. When I open the freezer side there is a fan that is still running.

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You need to oder whats called an overload and relay
its a whirlpool so www3.sears.com would be the most help
type in your model
do the search in the compressor area
usually part number 4 but no guarentee
OVERLOAD and RELAY
might be one part or two dependiong on your modle
have a great day

Posted on Oct 08, 2009

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Posted on Jan 02, 2017

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Hello, This problem is going to be as you suspected the relay. This part is fairly cheap around $30 if you are going to do the fix yourself. The relay is mounted to the side of the compressor. I would change both the overload and relay because of the burning smell you had. If you have an appliance tech in to look at it I would say it's going to cost some where in the region of $150-$200. If you have any other questions or concerns please feel free to comment again. Good Luck!!! Mike

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it should come back after about 20 mins only and should cool back after about 10 mins.

i'm afraid the buzzing sound could be coming from your compressor which can not start. the over current relay is tripping off after 20 seconds to prevent the compressor from burning up.
i suggest to unplug the ref, let it cool for 1 day, re plug it after a day and observe the compressor if would run.

if the buzzing sound is still there and the unit is no longer cooling, then the compressor is not running.
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