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Usb connected mouse freeze up - Microsoft Windows Vista Home Premium with Service Pack 1: Windows

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If your mouse does not work on another computer, then it means it is faulty. Sorry, you may just have to buy a new one...

Posted on Oct 08, 2009

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Posted on Jan 02, 2017

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Nextech mouse through usb continues to install successfully, then freezes while trying to move about my laptop! No, it is not that the Lptp is working in the background, leaving the mouse to freeze th


Step 1:
For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it. Remove the trackball inside the mouse. Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring. Clean the outside of the mouse with rubbing alcohol and a cotton ball. For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth. Solve Hardware Problems Make sure the mouse is connected properly. The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction. Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer. Connect the mouse to another computer, then reboot the PC. If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system. Also, try a different mouse on your computer. If there is no PC freeze, your mouse is probably malfunctioning. Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub. Connect the mouse directly to one of the USB ports on your PC. Try different ports until you find one that works. Replace the batteries. If you have a wireless mouse, replace the batteries with fresh ones. Also, try using a different kind of mouse pad. Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse. Install more RAM or memory. If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs. Installing more RAM will help your PC run more efficiently. Solve Software Problems Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse. Remove any new hardware and drivers you may have installed, then reboot the computer. Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System." Select the "Device Manager" tab, then scroll to and select your mouse. Uninstall any drivers that are listed. Unplug the mouse and reboot the PC. Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted. Remove viruses. PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours. Also make sure the virus definitions are updated regularly. Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze. Go to "Control Panel," then click "Display," and then "Change Display Settings." Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot. Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze

Feb 18, 2013 | Computers & Internet

1 Answer

Cursor freezing


For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it.

Remove the trackball inside the mouse.


Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring.


Clean the outside of the mouse with rubbing alcohol and a cotton ball.


For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth.

Solve Hardware Problems


Make sure the mouse is connected properly.

The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction.


Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer.


Connect the mouse to another computer, then reboot the PC.

If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system.


Also, try a different mouse on your computer.

If there is no PC freeze, your mouse is probably malfunctioning.


Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub.


Connect the mouse directly to one of the USB ports on your PC.

Try different ports until you find one that works.


Replace the batteries.

If you have a wireless mouse, replace the batteries with fresh ones.


Also, try using a different kind of mouse pad.

Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse.


Install more RAM or memory.

If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs.


Installing more RAM will help your PC run more efficiently.

Solve Software Problems


Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse.

Remove any new hardware and drivers you may have installed, then reboot the computer.


Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System."


Select the "Device Manager" tab, then scroll to and select your mouse.

Uninstall any drivers that are listed.


Unplug the mouse and reboot the PC.

Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted.


Remove viruses.


PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours.

Also make sure the virus definitions are updated regularly.


Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze.

Go to "Control Panel," then click "Display," and then "Change Display Settings."


Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot.


Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze


hope this helps


Oct 09, 2012 | Sony Vaio VGN NS20E Laptop Car- Air DC...

1 Answer

Logitech mouse frozen up we changed batterys in


If the mouse is freezing up though the batteries are fully charged, here's what you need to do:

1. Try to use different batteries just to make sure that it's not a power issue.
2. Connect the wireless USB dongle into different USB ports of the computer.
3. Try to connect the USB dongle in different computer and try to use the mouse (to make sure that it's not a computer issue).
4. Make sure that there's no cordless phone, cell phone and other wireless devices that might interfere the wireless signal.

The Logitech wireless mouse is running on 2.4MHz frequency, same frequency as the other wireless devices. Any wireless device might cause the mouse to freeze.

If same problem occur, then it's a hardware problem. Contact Logitech and RMA the mouse.

Thank you and good luck!

Apr 18, 2010 | Logitech Cordless Mouse

1 Answer

Any device connected through the usb ports causes the computer to freeze. I've reloaded the O.S and other drivers but it still does the same thing.


the best way is not to use usb mouse because 85% problems created by usb mouse.
if you want to use usb mouse and other things the good way is to buy a 4-port hub and plug the usb mouse in it and other things. and hope it will work for you

Mar 23, 2009 | Compaq Presario M2000 Notebook

1 Answer

Mouse freezes


Is it wireless mouse or usb? or serial connector? if its usb mouse try to use different usb port and check the status, if its wirless it will be connection or battery problem, try to charge it, if its serial connecter try change the mouse . Or use the keyboard port for mouse and see the difference. if all this not work let me know so i can show you the windows steps in order to fix it.

Best regards

Mar 02, 2009 | E-Machines eMachines T3830 PC Desktop

1 Answer

Microsoft Optical 3000 mouse freezes every 2-3 min for 5 seconds


check your settings for mouse in control panel
also check driver in device manager
have you upgraded anything like windows version

Jan 22, 2009 | Microsoft Wireless Notebook Optical Mouse...

1 Answer

My evoluent vertical mouse 3 freezes


Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the CD Software program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Dec 31, 2008 | Evoluent Vertical 3 Mouse

1 Answer

Red light of mouse goes out after a while, screen freezes/


have you tried connecting the mouse to a different USB port ?

Nov 09, 2008 | Logitech Cordless Mouse

1 Answer

Mouse freezes


Try reinstalling the CD software program.

Normal 0 Disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Feb 09, 2008 | Logitech Cordless Wireless Optical Mouse...

1 Answer

Logitech mouse


check the cable of your mouse,maybe its loose connection..try to reconnect it( usually, the cable end is color green) OR if it is in USB drive, reconnect it to the USB port then restart your computer. That's it!!!

Feb 07, 2008 | Logitech Wheel Mouse Optical

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