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Error message UNABLE TO CLEAN see troubleshooting in user's guide

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If you see a message that says UNABLE TO CLEAN, it usually means there is something wrong in the printing mechanism. More than likely it has a bad printhead.

Posted on Oct 08, 2009

Testimonial: "Thank you for your help - will need to contact Brother to get this one sorted. Much obliged! Nuala"

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I have got the error message " unable to clean , see troubleshooting and routine maintainance in user's guide" . I have tried all ways in the user's guide and also other suggestions. Please gi


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This link will open the Users Manual, but you will need a PDF viewer such as Adobe Reader or Foxit Reader in order to open it.

Go to page 12-4 in Chapter 12, Troubleshooting and routine maintenance. Follow the actions recommended for the Unable to clean error message (and the four other Unable to... error messages).

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Unable to print, See troubleshooting and general maintenance in User's Guide, however, I do not have a User's Guide! What to do?


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