Question about Sony Playstation 3 (PS3) Console

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Upgraded ps3 to firmware 3.01. Now my ps3 will not play blu-ray movies or blu-ray games. Any suggestions

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Posted on Mar 23, 2010

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2 Answers

Playstation 3 not playing games but will play blu ray discs


Make sure that your firmware is updated correctly. Also make sure the games are the correct region for the unit you're playing on. You may have an incorrect region setup on the PS3. PS3 games are region locked, either being PAL or NTSC. If the PS3 is set to read PAL (by being set to a region that is PAL, like the UK, Europe, and Japan) it will not read or play an NTSC disc.

Misconfigured or corrupted firmware installations can also cause this problem. Furthermore, pirated games will not play, because they do not have the appropriate security key on the disc.

You can try testing this by creating a new profile on the PS3 and trying to play the games. If you can play them with the new profile, then there is a corruption with the old profile. If you can't play them in the new profile, then it could be the firmware.

Lastly you may have a blown drive. Most PS3 games are dual layer blu ray discs capable of storing large amounts of data. The blu ray drive in the PS3 uses a sequenced dual laser to read the game. If one of the laser emitters has blown, it won't read the game correctly. However, since it doesn't use both emitters to read blu ray movie disks or dvds they'll still play correctly.

Oct 04, 2014 | Sony Playstation 3 (PS3) Console

2 Answers

My ps3 wont load any of my games but still plays my dvds


First off, have you tried playing Blu-Ray movies/games instead of DVD's?
If you have and only the DVD's work then it sounds like the "blu ray" part of the drive has died.

In the PS3 blu ray drive there is a lens for blu ray movies/games and a seperate one for dvd/cd's. Sounds like the blu ray lens one broke.
The cost for repair of this $150 dollars if not under warranty.
Now before calling sony try this.
  1. Update your firmware (if you aren't running the latest already). Yup, this overwrites some of system software that may have been corrupted.

  2. First, back up your game saves, and any music you have on your HDD. Format the PS3! Yup, again this fixes corrupted files on the HDD by forcing the PS3 to rewrite them.

  3. Buy a Blu-Ray cleaner and try it.

Sadly if these don't work, you will need to give Sony a call, and have that coffin mailed your way.

Mar 03, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 plays movies but wont recognize games


The PS3 uses a different laser for DVD's, Blu-Ray disks, and CD's. It's quite likely that just the Blu-ray diode has crapped out. have you upgraded to firmware 3.10

For the player to work perfectly the lens needs to be clean. One piece of dirt can cripple your PS3 and end up with your PS3 not playing games. This dirt needs to be cleaned off the lens occasionally to avoid you having ps3 problems loading games.

Try these steps to resolve this issue:

You could be facing a lens related issue or corrupted firmware problem

try this

1. Update your firmware (if you aren't running the latest already). Yup, this overwrites some of system software that may have been corrupted.

2. First, back up your game saves, and any music you have on your HDD. Format your PS3, this fixes corrupted files on the HDD by forcing the PS3 to rewrite them.

3. Try cleaning the blu-ray drive lens with a Blu Ray Lens Cleaner

if this does not help, i suggest should be send to Sony for repairs in case your PS3 is under warranty your replacement drive may be covered still you need to check with PS3 customer support, Laser replacement would cost you around $130.

Hope this helps, and please do rate my solution, Happy Holidays and Happy gaming ahead!

Regards
KreativeGeek

Dec 29, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

IT READ EVERYTHING BUT THE GAMES


The PS3 uses a different laser for DVD's, Blu-Ray disks, and CD's. It's quite likely that just the Blu-ray diode has crapped out. have you upgraded to firmware 3.10

For the player to work perfectly the lens needs to be clean. One piece of dirt can cripple your PS3 and end up with your PS3 not playing games. This dirt needs to be cleaned off the lens occasionally to avoid you having ps3 problems loading games.

There are no troubleshooting steps to this issue as this problem you are facing is a lens issue, which i suggest should be send to Sony for repairs in case your PS3 is under warranty your replacement drive may be covered still you need to check with PS3 customer support, Laser replacement would cost you around $130.

Dec 21, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 wont play blu ray or PS3 GAMES


Certainlyit's a problem with your blu-ray reader and, if it'snotcoveredby warranty, unfortunatelly you will need to buy a new one(youcan findcheap ones in eBay =])
Please, try the following:
  • Reupdating your system firmware via USB Device (download the update from Playstation Website)
  • Restoring your system (don't forget to backup all your important files !!)
if this doesn't work ,contactSony support centre for possible hardware issues checking.

Jul 30, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My PS3 now will not play PS3 games but still plays PS2 games


You're blu-ray drive has partially died. It's a three part laser (cd, dvd, blu-ray). The most important part of yours has died that's why you can still play dvd and PS2 games because they use the dvd laser and not the blu-ray.

Check out my common problem and easy repair guide here:

http://rescuetechla.blogspot.com/

Please feel free to email me any other questions and don't forget to rate!

:)

Thanks!

RescueTechLA

Feb 22, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Blue ray movies


Is there a firmware update for the PS3?

You might google for this and check a link like the following:

http://www.blu-ray.com/firmware/firmware.php?id=2


Dec 26, 2008 | Sony Playstation 3 (PS3) Console

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