Question about Toshiba 120GB USB 2.0 Portable External 120 GB Hard Drive

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Usb port detected but i cannot access the portable hdd because there is no displayed ickon of hdd in the my computer page

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Is this on a Windows system?
If so, try right-clicking the My Computer icon, and in the popup menu select Manage. This will bring up computer management, where you can go to disk management. In disk management check if you see the drive, if it has a partition and drive letter.
See here for more ideas and details.

Posted on Oct 08, 2009

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Posted on Jan 02, 2017

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Trekstor external hard drive (DSMNU-S-JM-a) is on (blue light) but the device no longer shows up on the computer. Can't be accessed.


try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this file recovery program called asoftech data recovery to recover your files.
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try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this data recovery program to recover lost files.
http://www.facebook.com/pages/Asoftech-Data-Recovery/290956907592436?sk=info

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Cant be detected


try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this program to recover your files.
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I need to open my Toshiba Canvio portable disk.


try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this file recovery program called asoftech data recovery to recover your files.
http://www.asoftech.com/adr/

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Hello there. I can't view the files on my Imation Apollo M100 2.5 Portable HDD. I was able to use a few days back, copied and transferred some files to and from my netbook. But now, I couldn't...


change the usb and then check else if its working or not..check also if its working on any other computer..if its not even detectable at other computer as well then the hdd itself must be the faulty..contact the manufacturer

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1 Answer

My iOmega 1TB USB 3.0 won't stay connected to my MacBook. The connection seems to go in and out, and now it won't detect it at all. Is this a situation where I should buy a new USB cable?


Digital cables are very much unlike analog cables. With analog you will get partial signals like channels with fuzz with deteriorated images. Digital cables, like the one you use with your portable HDD carry signals that work very much like binary code, either OFF/ON. (1/0) The fact that you are experiencing quick connection and disconnections could easily be a faulty usb cable OR a faulty port on EITHER your computer OR the HDD itself. Try to borrow a similar cable to test that it is not the devices ports (your computer OR the HDD) before purchasing a cable. If the devices ports are not functioning properly you will have to RMA or use your warranty.
Hope this helped!

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In that case it's most likely that the hard disk inside has died. Last hope attempt: take it out of the case and plug it in directly to the motherboard. If even then it's not recognized then it's truly dead and all your data has been lost.

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I have a WD USB External HDD (160 GB), when I connect to my USB port it detects the drive but not displaying in My Computer. Hope there is no issue with USB port. Then why the drive is not detecting,...


Your unit is detecting the electronics on your external case, not the internal hard drive it contains. If that is not being recognized that usually indicates a failure of the hard drive logic board, not a good thing.

Remove the drive from case and plug in directly into your pc. If still not recognized that confirms initial diagnosis. Your usb port is ok but the drive is fubar and since the logic board is toast data recovery will have to be done by the pros and be expensive, very expensive.
Always a good idea to have multiple backups!!!!!!!!!

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My new portable hdd is not getting detected on my xp


Your USB ports may be version 1.1

You need a USB "Y" cable.
The USB Y cable uses two USB ports on your laptop and the third plugs into the external HDD.

Check RadioShack or maybe the vendor has a USB Y cable.

This will work!

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3 Answers

External hard drive does not display icon in My Computer


try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this data recovery program to recover your files.
http://www.asoftech.com/adr/

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