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GE SSS25SGPA SS freezer staying cold but not freezing

GE SSS25SGPA SS side by side refrigirator - freezer staying cold but not freezing
The freezer is staying cold but not freezing. At the coldest temperature it seems that it is staying cold enough to keep meat and such from going bad, but in no means freezes the stuff inside. The meat is always malleable and any sort of ice cream you put in always ends up liquid. When we put things in there completely frozen it ends up thawing out, not going bad, but not frozen like you would like your freezer to be. Any idea what could be the problem here?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 958 Answers

SOURCE: GE REFRIGERATOR

can you see thick frost on the back wall or the bottom of the freezer compartment? if you do, you have a defrosting problem.

Posted on Feb 21, 2008

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mikedurland
  • 481 Answers

SOURCE: bosch frost free fridge freezer not freezing ice cream/pops at all and meat not totally frozen

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer/board
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. If it still has a problem then it might be the compressor and you should probably replace the machine.

Posted on Jun 28, 2008

Sea Breeze
  • 4654 Answers

SOURCE: has just one termostat on bottom, freezer won't keep ice cream frozen, although it does keep meat and ice froze

OK send me the model number as found in photo below. You may have a circulation problem that I will be able to look over closer when I have model number. Sea Breeze
http://servicepartstec.blogspot.com/

4134016.gif

Posted on May 26, 2009

  • 103 Answers

SOURCE: my ice cream won't stay frozen in my freezer.

Hi: Meat and other frozen foods will be rock solid at 32degrees. Ice cream will be soft it needs 0degrees to be hard. It sounds like your freezer is above 0 degrees. You tried the adjustments. Make sure the coils on the bottom are clean. They will warm a ref if they are dirty. A coil brush from the hardware store or a air compressor (plan on dusting the house when done. Just vaccuuming the front isn't enough. That's an older model but one of the controls affects both the freezer and fresh food. When it's running turn one down; if it turns off the compressor it affects both. The other control is just an air balance, to direct how much air gets to each compartment. I hope this helps, Jeff

Posted on Jun 01, 2009

Richie_asg1
  • 1036 Answers

SOURCE: Frigidaire FPCE-21TF model standard top freezer.

If the compressor (motor - black thing at back) is running all the time, then your fridge may be running out of refrigerant - and is dying slowly.
However - if it turns on and off happily, then it could be the sensor in the freezer needs replacing. You can buy these yourself and is just a plug-in , and a cheap fix for you.
If this doesn't solve the problem, it will be the control board is out of tolerance. You may be able to tweak it - or could be preset.
Try a new sensor first. Sometimes corrosion on the connectors is enough to cause problems. - take out and replace - or swap with the refrigerator sensor.

Posted on Aug 04, 2009

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