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My dvd drive dosen'tplaying dvd but plays cd and dosen't write

My dvd drive is not playing dvd but plays cd

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First thing is to clean the drive using a CD or DVD cleaning disc.

I had similar issues. I assume that you are a VISTA user. If so check to see if you have the following update on your system

KB970236

If so then:

1. Uninstall it as it prevents many peripherals including CD / DVD Drives, Sound Cards etc form working correctly.
2. Reboot the PC.
3. Download and reinstall the CD/DVD driver directly from your mfr support website.

4. Reboot the PC and all should be well.

5. If not then look at Start - Control Panel – Device manager – Storage - DVD Drive to see if there are any issues regarding the DVD device and driver. If this is the case then you will need to uninstall the driver, reboot the PC and then reinstall the DVD driver and all should be well.

If not or you are not a Vista user then carryout steps 3 to 5 above.

Posted on Oct 08, 2009

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