Question about Microsoft Xbox 360 Console

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Every time i try to play a game it just says open tray and will not read the disk. i have tried all the troubleshooting on xbox live and it will not tell me how to clean the eye none of there suggestions worked

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  • Master
  • 767 Answers

That's becuse they didn't suggest to have the
laser replaced . That will fix the problem .
I have never seen a dirty laser lens and that's
becuse they spin so fast dust is swep aside.

Laser are cheap 20.00-30.00
and they're not hard to swap out if you
want to save 60.00-70.00 .

Or you can have a shop replace it
for 70.00-90.00

If you want more info, just post and Ill respond.

Rob

Posted on Oct 09, 2009

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Posted on Jan 02, 2017

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1 Answer

What do you do when your xbox won't read disks?


The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

Jul 27, 2011 | Microsoft Xbox 360 Console

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My 360 will not read resurfaced games and many times i ctually have to hit it in order for it to open the disk tray. i was wondering if this could be caused by a faulty laser or dvd drive?


The disk tray often gets stuck with the older models of the Xbox 360. After opening the tray, lightly spray some WD-40 onto the areas where the tray moves along.
As for not reading games, it's important that you find whether the issue is the game or the Xbox. Try playing the game on another Xbox console. If it works, your DVD drive is most likely faulty.

Jun 01, 2011 | Microsoft Xbox 360 Console

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I went to put a game in the xbox to play,I waited for it to load & nothing happened.The screen said open tray.I waited & waited but nothing.I pressed the green button on the controller but the tray...


Well you may be having disk tray issues, sure hope so as compared to a burnt out lens module,try ejecting the tray fully and wiping all dust off around the grooves under the tray,one more tip is to keep a disk in the drive at all times, even when you aint playing it, you can also try giving it a gentle tap on the front pat where the disk tray is located any time you eject it or push the tray back in, come to think about it if you are fond of pushing the tray in after inserting a disc, stop cos it weakens the motor that drives the ejecting process, hope this helps...

Oct 25, 2010 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 isn't reading any discs. Games nor Movies. When i put either in the game console it tells me to open the tray because it didn't read.by the way it makes a funny noise when it tries to read the...


take out the cd. close the tray with no disk in it. let it read till it says open tray
open and close it like 3 times with tha method mentioned above with out the disk. then put the disk back in and it will probly work.
sometimes the system turns dumb and u haft to remind it to reconize when there is actally no disk.

Oct 25, 2010 | Microsoft Xbox 360 Console

1 Answer

When a disk goes in the tray it says reading for about 60 se then it says open tray. Xbox does not read disk.


Hi

You can check the Open Tray error troubleshooting tip i have put on FixYa, check the link here

Happy Gaming, please do take time to rate my solution

Regards
KreativeGeek
http://gamingbox.wordpress.com

Sep 05, 2010 | Microsoft Xbox 360 Console

1 Answer

I put my disk in and it starts to read it and then it says open tray because it won't read it. I know its not the disk because I've tried it on new games.


You can check the Open Tray error troubleshooting tip i have put on FixYa, check the link here

Happy Gaming, please do take time to rate my solution

Regards
KreativeGeek
http://gamingbox.wordpress.com

May 21, 2010 | Microsoft Xbox 360 Console

1 Answer

Brand new 360 elite will not play nba live 09 ONLY


ok , if it is giving u the open tay error , every time u try and load it , it could be a number of reasons behind it , i had the same problom , most games will play but i had 1 game that no matter how many new copys of the game i got , when i put it in my xbox the game spun 3 times and then said , open tray , like trhere was no game in the xbox, so i went 2 you tube and typed in open tray error xbox 360 and there r loads of examples on how 2 fix it , if u keep opening and closing the tray each time after it says open tray after about 6 to 7 times , it should play , but i would go 2 you tube , becase u need 2 open your disc drive 2 fix the problom.

Jan 13, 2010 | Microsoft Xbox Console

1 Answer

Games wont play. Problems with Disk player


If you don't have the tools to open your 360 go to best buy or an office supply store and get a can of compressed air and blow the dust out of the dvd drive. If that doesn't work then the lens needs to be cleaned with a q-tip and alcohol. This has worked for me on numerous occasions.

Jun 01, 2009 | Microsoft Xbox 360 Console

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My xbox says open tray when there is a disc in it


common xbox flaw mine does the same ,just keep opening and closeing the tray till it reads the disk,this can be very annoying .your dvd tray is probally on the way out

Feb 26, 2009 | Microsoft Xbox 360 Console

3 Answers

My xbox 360 want read a disk keeps saying open tray


I got some good and bad news.
Lets start with the bad one. If you don't have the warranty that will cost you $99. Before going there lets go through the basic troubleshoot solution.

Go on console settings and check your time, time zone and locale.
Try any games after.

Still not working. Delete all saved game in relation to the disk in the tray (i know that sucks but yeah it may be one of the problem.

Still not working remove your hard drive ( its the grey thing at the top of your xbox. Press and release button to remove it and try a disk)

Alright still not working......here is your last resort.

The GOOD NEWS is if you still have your warranty you call microsoft and they will service your xbox360 for free. For the inconvenience you will have 30 days free xbox live.

Good luck

Feb 23, 2009 | Microsoft Xbox 360 Console

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