Question about Microsoft Xbox Console

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Xbox can't recognize

I have used disk lens cleaners, out of the wrapper new games and my xbox still will not work. Any ideas

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Re: xbox can't recognize

Disk cleaners are useless. They only remove dust. They also don't clean the parts on an xbox that need to be cleaned. If you smoke, burn incense, or diffusers around your xbox or from just time itself. The lens clouds up and needs to have the resin removed. Also when doing a cleaning clean the hub as well. Sometimes particles get on the hub and causes the disk to skip due to alignment. Refer to the video below to get an idea of what i'm talking about.

Try that and test.

Posted on Dec 04, 2008

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Re: xbox can't recognize

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Posted on Feb 14, 2008

Re: xbox can't recognize

Same with me,sorry im only here to find out how to fix it ill tell you if i find out

Posted on Jan 31, 2008

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Re: xbox can't recognize

Xbox might just be getting old call customer support at 1-800-4myxbox

Posted on Jan 14, 2008

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3 Answers

Xbox wont read disk


Did you try using different disks?If you have alreay tried then please use lens cleaner to clean the lens

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Is it a new or old xbox? and have you tried cleaning it with one of those dvd disk cleaners that cleans the lens sounds retarded but my old xbox was the same issue i ran that dvd cleaner through and the games worked again

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if the xbox can read other games perfectly fine i would say that it might be a defect with you copy of the game. if other games have the same problem it means that the lens on your xbox is dirty or scratched. if dirty you could use a lens cleaner, but if its scratched you would need a new DVD drive put into the xbox which would have to be done through microsoft

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1 Answer

My xbox wont read the game i am trying to play.

Have you tried using a lens cleaner? If you don't have a lens cleaning disk, take a cotton bud and, VERY GENTLY, brush the lens free of dust or lint. Be careful though not to press down on it, as this might render the lens, and hence your xbox, inoperable.
I would advise buying a lens cleaning disk for such cleaning though.

Good luck and Happy New Year!

Chris (ziraffa)

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