At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you are using the ADF (Auto Document Feeder) you will find there is a small mark normally ink from a document that was fed through that was not completely dry. Clean the scanner panel from the ADF. This is usually a narrow strip of glass next to the main scanner platter when you lift the lid of the scanner.
If this is happening when not using an ADF then there is a blown scanner bulb at that point of the scanner arm.
More lines when printing or photocopying?? What color lines? For lines when printing, clean charge rollers of the respective PCUs. If not, replace PCU drums. For lines that are appearing only when photocopying, check if the slit glass or flat bed glass have white out liquid correction ink markings on them. If yes, clean them. If not, clean scanner lens and mirrors of the scanner assembly.
If this is a canon printer.
E5 error occur with no ink cartridges installed in the printer.
This is the first alarm that will appear.
Other alarm are E4 ,E7, E1,4 ,E1,5
It seem that the printer is not detecting the ink cartridges.
What you could try is to remove both ink cartridges and unplug the printer.
Wait 10 minutes, this will discharge power to printer for printer to reset.
Also for printer to cool down if the error is cause by overheating
Plug printer back into outlet, turn on and install ink cartridges.
i would say possibly you are missing out on something..because if the other functions particularly photocopying are working then this should work..as in if the photocopying function works then the scanner is ok cause basically in photocopying the machine scans then prints... perhaps check whether you are correctly following procedure to scan..most hp all in ones have a button on them that you press and it automatically initiates scanning and simultaneously the software on the pc is initiated..try this,if not then try reinstalling the hp software..hope this helps..regards
If this only occurs with copies (not with printed jobs), then your problem is most likely dust/dirt on the scanner (not necessarily the glass), or on the optics that feed the image to the scanner. If it's on print jobs also, it could be a simple image drum problem (they wear out over time, and frequently manifest their impending failure with vertical lines appearing down printed/copied pages.
You're right. There is probably debris on the glass where the paper passes through. It's a common problem. You'll have to raise up the scanner so that you can see the glass. Then clean it off and you're back on business.
×