Question about Maxtor OneTouch II 300 GB Hard Drive

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Maxtor OneTouch II 300 GD

My drive use to work. Now my computer does not recognize the drive.
I have removed and reinstalled the software several times and still have the same problem. I have use the USB and fireware setups.

I call Seagate with no help from them

Please help

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Re: Maxtor OneTouch II 300 GD

Have you tried using your USB in standard speed connection?
What OS are you using?

I have a couple of ideas...

Posted on Dec 24, 2007

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could be several issues to cause this fault, make sure your usb port is usb 2.0, replace the usb cable, take the unit apart and look for loose conections, try the drive in another caddy, or try another drive in the maxtor caddy. You will probably be able to remove the drive from the caddy and connect it into your computer if you have a tower and the correct connections.

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> I do not want to screw anything up.

First, purchase a new internal disk-drive (newer? faster? bigger?) and set aside your current disk-drive, rather than "overwriting" any of the files on the current disk-drive when reinstalling Windows.

Second, reinstall Windows.

Third, reinstall the Maxtor software that you used to do the "backup".

Fourth, connect the OneTouch, and use that Maxtor software to "restore" the files.

Since your "original" disk-drive is not connected to your computer, it is IMPOSSIBLE to "screw-up" disasterously.

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I have a maxtor icon with a lock on it. I click on "unlock" and nothing works i have maxtor one touch II 300 GB, i'm using windows XP SP3 my maxtor is locked. It is only recognized on my computer under...

Have you tried right clicking on the drive and going into properties. Click on security option and make sure that all the permissions for the drive are active with the exception of special permissions. Also look at the advanced security settings and make sure that you have full control permissions. Hope this helps.

Sep 10, 2008 | Maxtor OneTouch II 300 GB Hard Drive

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Maxtor one touch II

This doesn't require downloading anything, installing anything, or holding your mouth in a certain way.

1) Plug the drive into power and into your Vista PC's USB port.
2) When the 'Found New Hardware' wizard pops up, click the recommended option. When it says it can't find the drivers, select 'Show me other options', and then Browse your computer for drivers. Choose the C:\ drive, and click next.**

**The key here is that Windows Vista comes pre-installed with the drivers for the Maxtor external hard drives. So they're on your PC, even if the Wizard tells you they're not.

4) Wait a few minutes, and yo will see a window that reads, "The software for this device has been successfully installed," and now it will appear as a drive letter under 'Computer'.

thanks RP

Aug 18, 2008 | Maxtor OneTouch II 300 GB Hard Drive

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Maxtor One Touch II - installation Software

Maxtor is now owned by Seagate, and yes, you can go to
Hope that helps, i am trying to get my Maxtor External II working now too, I think it's a power supply, cause it wants to keep installing the driver, but the driver is already there. Hmmm anybody?

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The Maxtor will have come with backup software. You need to install this software on your PC and search out the restore mode.

Apr 16, 2008 | Maxtor OneTouch II external hard drive...

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well more that likely you disloged something in the case bu dropping it. What you need to do is open it up and see what has gone slack or disloged.. Its shoulden't require any replacement parts really as i dont think anything whould have been broken.

what you need to do it

open it in a clean enviornment which has little to no dust
and be careful not to break anything or soil anything while its opened

Jan 05, 2008 | Maxtor OneTouch II 300 GB Hard Drive

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No recognize

The drive will need to be extracted. The enclosure and/or drive has failed and is causing your computer to fail. Remove the drive carefully from the enclosure and test it in a good, known working stable enclosure...

keep me posted

Oct 29, 2007 | Maxtor OneTouch II 300 GB Hard Drive

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Communication between hard drives

Flashing light on enclosures  usually means the drive is being read, written to, or mounting.

Oct 27, 2007 | Maxtor OneTouch II 300 GB Hard Drive

1 Answer

Maxtor OneTouch II external drive 300gb

Go on their website and download the software. It is available for free.

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