Question about HP Photosmart 375 InkJet Printer

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HP 3419A The paper keeps jamming.  All the time.

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Hi Mose,

I never faced this problem any time , but could find a solution for you which i think will be helpful.

The paper jam error state occurs if the printer detects a paper at the platen after attempting to eject paper to the out tray. Clear the paper path.
<Power and Resume>
1. Turn the printer OFF and back ON to allow the printer to clear the jam.
(If the paper remains jammed, turn it back OFF and follow the remaining steps.)
2. Open the top cover and remove the OUT tray.
3. Pull the jammed paper out of the printer by grasping the middle section of the paper.
4. Remove all torn pieces from the paper path.
5. Remove any wrinkled or torn paper from the IN tray.
6. Reload the paper stack.
7. Replace the OUT tray and close the top cover.
8. Turn the printer ON.

Hope this answers your problem, Please let me know by providing your valuable feed back

Thanks,
Robosoft.

Posted on Dec 24, 2007

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