Question about Televison & Video
Thanks for the info. You didn't state the manufacturer but I think you must mean the Philips DTR1500/05.
The official advice when a retune has not turned out as expected is to try again at least twice, but from experience I'd add the advice that you should do so at different times of the day.
There are some boxes which are known to have problems with the retune; yours is not on the official list but the channel numbering details which you've given do confirm that it's primarily a problem with your receiver and not with your aerial system or reception quality.
There is no user fix for this. All you can do is to contact Philips directly, but your box is a 2003 model and no longer supported by the manufacturer. OnDigital/ITV Digital/Freeview technical standards have evolved a great deal since then as one operator replaced another and many earlier chipsets have been found to be incompatible.
Contact Philips by all means, but I think that you may be better off investing the £20 or so needed to buy a newer receiver. If it helps, yours uses a lot more power than the newest models so you will make some energy savings and your box was only designed with around a five year maximum expected lifespan anyway.
Sorry I can't give you a more positive or encouraging answer. See the web address below which will show examples of other models with similar or worse issues to your own.
Posted on Oct 08, 2009
Testimonial: "THANKS FOR YOUR HELP.I THOUGHT I MIGHT NEED A NEW FREEVIEW BOX AS IVE TRIED SEVERAL TIMES.OFF NOW TO BUY A NEW BOX."
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Posted on Jan 02, 2017
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