Question about Canon MX700 Office All-In-One InkJet Printer
Had the same problem with my Pixma MX700. Spoke with a technician at Canon who indicated that the error message is typically due to an issue with the cartridge casing not being able to move freely back and forth. He suggested making sure there was no packaging or tape along the track where the cartridge casing runs.
For me, there was nothing there and I could see the box run smoothly along the track and still got the error 6A90. Tried a power down, unplugging the device, and starting again - still no good.
Final solution was to bring the device to a local Canon service technician or have Canon send a box to return the device and have it replaced with a refurbished model. I'm electing to bring it to a local technician.
Fully covered since it's within one-year of purchase (need to bring proof of purchase).
Posted on Nov 27, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 15, 2013 | Canon PIXMA MP520 InkJet Printer
May 31, 2010 | Canon MF8180C Color Laser MFC Printer
Sep 01, 2009 | Canon Office Equipment & Supplies
Jun 08, 2009 | Canon MP520 All-In-One InkJet Photo...
Feb 28, 2009 | Canon MP520 All-In-One InkJet Photo...
Nov 03, 2008 | Canon MP520 All-In-One InkJet Photo...
Jul 27, 2008 | Canon MP520 All-In-One InkJet Photo...
Apr 12, 2008 | Canon PIXMA MP510 All-In-One InkJet...
Mar 05, 2008 | Computers & Internet
Apr 02, 2013 | Canon MX700 Office All-In-One InkJet...
1,083 people viewed this question
Usually answered in minutes!