Question about Bugaboo Cameleon Jogger

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Cameleon 2006 known fault with Bugaboo

We have a 2006 Bugaboo Cameleon, which cost over £700. The other day, the locking chassis stopped working. It now won't fold down, nor unlock. From a search on the internet, I found out that this is a common fault on the 2006 model and well known to Bugaboo. Despite complaining, Bugaboo won't do anything about it and told us to buy a new chassis for £200. The customer service is appalling for such a big company and a pram at that price should be expected to last more than 3 years (now our second child doesn't have a working pram). The folding chassis never worked properly and I would urge prospective parents to avoid the Bugaboo brand. They don't have a service centre, nor a UK office and our supplier (The Baby, Wilmslow) has gone bust!

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  • Liz Wanden May 11, 2010

    Hi, Really sorry to hear about your problem, Can you explain in more detail what has happened to the chassis?

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Your problem will be solved at www.buggypitstop.co.uk they will be able to repair your handle at faction of the price of a new one. They are Great.... oh ps speak to Fred good luck

Posted on Feb 11, 2010

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This is any easy fix yourself

Posted on Apr 27, 2010

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Posted on Jan 02, 2017

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I would suggest that you contact your retailer for repair advice (if this is still within the warranty period) or contact Bugaboo directly on the website link below:

www.bugaboo.com

Please note that you will need to have your chassis serial number to hand.

I hope this helps.

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