Question about Canon PIXMA iP4300 InkJet Photo Printer

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I tried to print a pdf file from the internet and now my printer won't work. It says it's 'off line' but even when i reset it to 'on line' it doesn't work. When i turn the computer on a Windows message appears saying it doesn't recognise the usb device.

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it sounds like you need to reinstall the software and drivers for your printer.....unfortunately canon uses java to help navigate their site so i cant post you a link, your going to have to navigate there yourself. Ill help you as much as i can.....follow these instructions EXACTLY!!!

  1. Click here to start at the canon home page
  2. click support on the left side of the page
  3. click canon usa
  4. once again select drivers and downloads on the left (yes you do have to do this twice, and yes it is dumb)
  5. select consumer products from the drop box (this will open a pop up window.....you may have to allow pop-ups from this site)
  6. Now in the "download library" you can proceed to enter your hardware info in the three selection and press go
  7. select your OS
  8. click on the link "ip4300vst200ea23us.exe" under drivers
  9. select to begin the download and install

WOOOO!!!!!!! hope you get all that with ease......i know it was a little frustrating for me to navigate all that but if you follow this little map i outlined you should be just fine!!!!!
GOOD LUCK AND PLS RATE THIS POST!!!!!!!!! :D

Posted on Oct 08, 2009

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Uninstall all the software for the printer. Reboot computer and reinstall the printer software. Do not plug printer in until the software tells you to. This will solve the issue.

Posted on Oct 08, 2009

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