Question about Minolta Dimage Scan Elite 5400 Film Scanner

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"scanner is busy" message

I started getting messages that say the scanner is busy while in the middle of doing a scan. The program locks up on me too. I've even turned off any security software while doing scans and I still get an error.

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Re: "scanner is busy" message

Turn the scanner off, disconect from computer, turn on again while its disconnected, let it do its startup routine for a few minutes. When it stops making noises, turn off again. Turn off computer and restart. Connect scanner again to computer and turn it on. Start the software. I'd appreciate if you'd let me know if it helped. Otherwise you might need to open it or send it for repair to Sony. Service contact is here:

jorgemtrevino <at> gmail <dot> com

Posted on Dec 30, 2008

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