Question about Dell Inspiron E1505 Notebook

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Dell Inspiron E1505 absolutely no sound anymore

Hi! This morning I was listening to an audio recording, using headphones (as usual for me), and then suddendly there was a crackling sound. I unplugged the headphones, thinking maybe something was wrong with the headphone input,but I still heard it until a few seconds later it stopped. Now, I have no sound from my headphones and my internal speakers. I performed diagnostic tests on the audio, and it failed the "Sound Playback Test". the error code was 4E63:061B. When I went to device manager, I found my audio device was working properly only I have absolutely no sound. I want to know:
1. What happened to my internal speakers and headphone input?
2. What solutions do I have?
3. If there are any cost-effective/cost-reducing things I can do, please let me know.I'd appreciate that greatly, and thank you for the help!

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  • 225 Answers

1. remove all external peripherals.
2. use the internal speakers
3. uninstall / reinstall the audio drivers
4. reboot system
5. if still hearing the crackling sound check if cracking sound can be heard only inside windows of even in the bios.
6. check bios hdd if in acoustic mode performance if yes then set it to normal.

Posted on Oct 08, 2009

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Posted on Jan 02, 2017

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