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Hi: I bought a mobile telephone on E-Bay. When I clicked payment, I clicked the Visa emblem. Somehow, payment went through paypal. Now item is not delivered, payment has been made and I cannot get through to paypal because I don't have an account!! What to do? Jens

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Paypal is free to join and is owned by EBAY The visa emblem should not have been associated with Paypal which has its own emblem. Are you sure it went via paypal? Did you get a confirmation email from paypal to say that you had sent money to your seller?
Its possible that the seller has not been paid and so no item will be received. Contact your bank to determine if that amount has been withdrawn from your account. or pending in card services ( visa)

Please rate our help++++Thanks for using FIXYA

Posted on Oct 08, 2009

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1 Answer

Paypal doesn't connect with ebay


may be you are not following the correct procedure
when you view an item on E-bay and you want it you have to select add to cart or buy now
Having done that you are moved to a section that shows how you want to pay for it
you will see paypal there that you have to click on the dot
That takes you off the e-bay page and sends you to paypal where you make the payment details
having completed that the page then refers you back to e-bay

Oct 27, 2015 | PayPal Computers & Internet

Tip

How to cancel an PayPal e-cheque from e-Bay


If you do not have sufficient funds in your PayPal account for e-Bay items that you have paid for using the e-Bay interface PayPal will raise a direct debit aka an e-cheque that works in a similar way to a normal cheque, in that it will take 5-7 working days to clear, however there are several differences here is a list of a PayPal e-cheque status as seen in e-Bay.
  • Cleared: The funds transfer to the recipient has completed
  • Uncleared: The transaction is still processing from the bank
  • Failed: We were unable to obtain the funds from your bank and the payment to the recipient has not completed
  • Canceled: You have cancelled the eCheque. If you cancel an eCheque the funds will still be withdrawn from your bank account but will be credited to your PayPal account balance

NOTE: Only the seller can cancel the e-cheque using their PayPal account when logged in goto:

Go to Account Overview > History > Find the relevant payment > Details > Cancel Payment under 'Cancel this eCheque payment' > Review the information and include a message to buyer > Cancel Payment.

You will not have the option on yours, if you want to cancel it yourself you will need to do so via your online banking, or if this is not possible telephone banking can be used.

If you receive PayPal funds during the this time and want to send the seller's money sooner for your items, here is a tested method that will work;

Pay directly using PayPal to the e-mail acount of the seller, note you must click payment for goods not e-Bay in your PayPal account, its a good idea to send a message inlcuding the long e-Bay item number and also ask the seller to cancel the e-cheque using their PayPal account, they will see that you have sent the correct funds instanlty

Summary:
To avoid lengthly transactions I suggest that you make sure that you have a buffer or about £30 in your PayPal account that is attached to your e-Bay shop, it only takes 2/3 working days to send from your verified bank account, if you also add a direct debit card you can avoid using e-cheques as they will never been generated by PayPal, if you ever phone PayPal you will need to quote your 6 digit ref number you will find this @ https://www.paypal.com/uk/cgi-bin/helpscr?cmd=_contact-phone

OR if you just want a quick chat contact Louise on virtual chat @ https://www.paypal-virtualchat.eu/uk/




on Jul 15, 2011 | Computers & Internet

1 Answer

Ebay paypal pay for purchases


You have to open an account at paypal. Then you click the option wiretransfere from your bankaccount to paypal. this normaly takes up to 3 days. when the money is on your paypalaccount then you can use it to pay for example items on ebay.

Sep 24, 2012 | PayPal Accounts

1 Answer

Transaction not showing up on history. customer bought item on etsy and paid with paypal. there is no record of a payment, Customer received a notice that I had not picked up payment. transaction...


Welcome to FixYa!

Send and Email to Paypal using this link https://www.paypal.com/ph/cgi-bin/webscr?cmd=_contact-general

State your problem in the email and include the transaction number.

You have nothing to worry, it is just a program/database error. The transaction number is a proof that the payment has been entered and it's just that it is not showing on your history as you try to view it.
Check also if it affected your balance and include it in the email.
You can also reach PayPal by phone at
1-402-935-2050

(a U.S. telephone number)
4:00 AM PST to 10:00 PM PST Monday through Friday

6:00 AM PST to 8:00 PM PST Saturday and Sunday



Thank you for using FixYa.
Have a great day.

Jas247

Jul 02, 2011 | PayPal Accounts

1 Answer

Trying to use pay pal to pay for my order on e bay but it wont go through


Thanks you for writing in regard to your payment concern. As you are unable to pay for the item youve purchased using PayPal. Let me help you with this.
First, I want to know the error message that you are getting so we can assist you further.
Now, if the error message you are getting is "Unable to process payment. Please try again later" or something like that, the best thing that you can do is to do a manual payment thru PayPal.

But first, you need to contact your seller and ask for a manual invoice and his correct PayPal email address.
Here is how you can get the sellers contact details:

Here are the steps to have the member's phone number emailed to you:
TO REQUEST THE MEMBER'S CONTACT INFORMATION:
1. Click the "Advanced Search" link at the top of any eBay page.
2. Click the "Find Contact Information" link located to the left of the page.
3. On the "Find Contact Information" page, enter in the User ID of the member you wish to find and the Item number of the item you are trading with the member.
Please be reminded that at the same time, we'll also send your contact information to your trading partner for fairness sake.
Once you have the invoice and his correct PayPal email address, you may then pay the item manually thru PayPal.
Here are the steps:

As a work around, you can just send a manual payment to your seller's correct PayPal email address by using the "Send Money" tab from the PayPal site.

The good news here is you are still covered by the Buyer Protection Programme.

Here's how:
1. Log in to your PayPal account.
2. Click the "Send Money" tab.
3. Choose "Send Money Online".
4. Under "Payments made mainly to purchase goods or services", select "eBay Items" or "Goods".
5. Then hit the "Continue" button.
Hope I was able to cover everything to resolve your concer.

Jun 16, 2011 | Computers & Internet

1 Answer

I just went through your company for a so called City Crusher but it is a scam so please cancell payment


Hi,

If you used PayPal to purchase an item and you wish to request a refund, you will need to log in to PayPal to do this. You can click here for the website.

You can only cancel your transaction if the recipient has not claimed the money. To request a refund, you'll need to contact the recipient of the payment.

To cancel the payment from your bank:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

The payment will be returned to your PayPal account, not your bank account. From there, you can withdraw the money from your PayPal account to your bank account.

To cancel your credit card payment:

1. Log in to your PayPal account.
2. Click the My Account tab.
3. Click Unclaimed next to the transaction.
4. Click Cancel Payment.

Your payment will be returned to your credit card. This can take up to 30 days.


For further help, contact paypal directly. Hope this helps!

PayPal Customer Service: 1-402-935-2050

May 27, 2011 | PayPal Accounts

1 Answer

I have a paypal account and added a prepaid visa but when i ordered a product it wont accept the payment?


Prepaid VIsa cards are not the same as regular Visa cards. They will not authorize through PayPal.

Jun 17, 2010 | PayPal Accounts

1 Answer

Not receiving payment from pay pal


You need to log in to your paypal account then click on transfer funds.

Apr 20, 2010 | PayPal Accounts

1 Answer

Used my visa to pay for a e-bay item I bought


they will credit your paypal account later...

Mar 29, 2010 | PayPal Accounts

1 Answer

Paying for item


My name is Gilberto Rodriguez I made a payment (Pay PAl) for item 380070290438 (Beatles for Sale Mini LP, CD) aprox 2 days ago to larisa.rem@gmail.com now I received from her a note explaining she can't take this money ($19.99) in Russia because they only have there one type of "Pay Pal" called "CCNOW), then I sent a payment last night to CCNOW as she instructed, and I received the receipt of this second transsaction # 38693948SF3372829...BUT IS A SECOND PAYMENT I MADE. Can you tell me what to do now? I must to cancel my first payment witn the regular Pay Pal? Because I don't want to paiy twice for this item. Thanks in advance my day phone 305 718- 8067 ( GILBERTO RODRIGUEZ 2986 sw 14 st Miami Fl 33145.USA)
My two e mail Address:
ggilbertnorton@aol.com
gilbertorodriguez08@comcast.net

Oct 04, 2008 | PayPal Accounts

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