Question about HP LaserJet M1522nf Multifunction Printer (CC372A)

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When I try to scan something, the message "gathering required information" keeps looping the whole time. maybe a software/driver problem.

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This is resolution problem. it may happen that you have selected higher resolution which is not supported by your scanner

Posted on Oct 08, 2009

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This message informs you exactly what it says. Something has caused the display driver to crash, but instead of taking down the whole operating system, the system just restarts it, and informs you. Check with the HP website to see if you have the latest display drivers for your system.

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My ESP 7 is driving me mad. I have installed it several times over, both software and firmware. It now prints but on scan it goes into a loop telling me on the big screen that the device is disconnected...


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I can't scan. "gathering required information" massage loops.


i went into the control panel and opened scanners and cameras, right clicked on my scanner, and clicked "get picture using scanner wizard", from there i followed the instructions, and bobs your uncle.

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I have a problem with "Internet Download Manager", it says something about a corrupted registry, I uninstalled the whole program but the message keeps appearing again and again, so i thought you could help...


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Sep 18, 2009 | Computers & Internet

1 Answer

"Cannot Connect tp PC."-Scanner help!!-~~


XP?

Are you trying to use the scanner by the pressing of the SCAN button? cause I'm afraid that feature is no longer supported in the all in one drivers now provided for that machine by HP. You can scan but it must be done via XP's inbuilt features there is a link below to explain XP procedures now required to scan.

How to scan

They also do not provide Original Character Reconignition software but see this link on YOU MAY ALREADY HAVE OCR SOFTWARE

or if you don't you could try this free OCR program


oh and there is no facility to use the Auto Doc. Feeder on scanning any more.

Cheers
S.

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For a scanning problem


what method are you using to scan? SMB, FTP, TWAIN, or scan to HDD and retrieve from computer. Trying to gather informations sounds like it is trying to access something like an LDAP or remote settings/server.

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Perpetual windows protection error loop!


use a win ME startup floppy disc. get to DOS and run scandisc.exe on c drive. if still no progress afterward, then repeat but this time, load cd driver and then re-install windows.

Oct 20, 2007 | Computers & Internet

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