When I plug the usb port to the camera and the pc the camera sayw switch on menu, I switch on menu and it says usb connect. The pc does not download or even give the option to download...I've tried on 3 different pc's that I have downloaded this camera from before...
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Re: can't download pics
I think u have not installed the software for it on ur pc, incase u have installed the software and still it persists, try to notice if the software is loaded and running when connecting the camera. I would always suggest u to remove the memory card and use it in a memory card reader/writer to transfer the images to pc.
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Here are some steps to run through to make sure the camera works as you'd expect it:
Ensure that all cables are properly secured from the computer to the camera.
Ensure that the memory card has not been dislodged from the camera.
the camera's memory socket and the memory card for debris. A can of
'compressed air' can work wonders (typically available at any computer
Make certain that the port connecting the camera
to the computer is not damaged. Look for any bent pins in the camera's
memory slot. Try replacing the camera cable. If the camera uses a USB
port, try another USB port. If you don't have another USB port
available, try plugging in another USB device to verify that the USB
port is working.
Check the power source on the camera. If
you're using batteries while attempting to transfer the pictures to the
PC, try changing your batteries, recharge the batteries, or use an A/C
Try reinstalling the digital camera software on
your computer. In most cases, reinstalling over top of the existing
software will resolve this issue.
Take the media out of
the digital camera and attempt to download it to another computer. If
all else fails, try formatting the camera media. Most newer-generation
digital cameras equipped with an LCD screen have a menu option that can
format your media.
Consider NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.
1) Try uninstalling then re-installing your Sony software.
2) When you connect to the PC and switch on, Click on Start - "My Computer". Your hard drives and disk drives should appear in the window.
Have a good look, is there a new drive, it may be called Sony, or USB mass storage device it may just be called drive E or F.
If so double click on that drive, if there's a folder there, double click on there, with luck you should see your pictures, that new drive is really your camera.
You should be able to move pictures by copy and pasting. Once copied you can deleted them from your camera.
3) You can buy a device called a "Memory card reader" Make sure its good for sony memory sticks.
You take you card from you camera and put it in the card reader. Then, once plugged into a USB port its just like another HDD as described in 2.
4) I should have said this first, try another USB port if you can, it my just be dust in the port making life hard............
Use a card reader to download your pics.
Then, go into the camera menu and find "reset"...follow the on-screen instructions. Then, insert the card, go into the menu and find "format"...follow the on-screen instructions. Use the card reader to download from now on.
You should have a patch wire cord that connects your camera to to a usb port on you PC. plug it in turn on the camera to view your pics and your PC should have a box pop up asking you how you want to deal with this connection, transfer- pics to PC pics or something like download pic to a folder ...best to use is My Pictures folder on your PC. when you get them they will be big so you will have to compress them from Mbs to Kbs. if you want to send them in an E-mail. and conserve space on your hard drive.
there is 2 ways to transfer/download pics from cam to pc (i) the USB connection and (ii) by memory card all you ned is to get the memory stick of your cam and attach it to a card reader and your card reader to a USB port of your PC that way you can download pics from your cam to PC. if still cant understand check this video...
(do not delete)
i hope i was able to help you with your problem. gud luk!
Try a different USB port, it's better to use a USB port at the back of your PC. Try to use another PC as well. You will be able to pinpoint if it's a problem with your PC or your camera... have a nice day!
Try uninstalling the Fuji software completely, through the Windows control panel. Don't use the supplied software at all. Make sure the camera is unplugged from the computer. Open "my computer" and note which drives are present. Now plug in the camera (still turned off) to the USB port. Turn the camera power switch on. Wait and see if a new drive icon shows up. It may take a minute or so. If you get a new icon (probably Fuji DSC or similar), you should be able to open the new drive and access the images through the various folders. If not, can you see images on the camera screen (when not connected to computer)? If yes, maybe a bad cable. If no, could be corrupted images on card.