Motorola SURFboard SB4220 Modem
Problem for Motorola SURFboard SB4220 Modem

I'm trying to hook up my modem through my router.




By blitzkraven7 on Oct 08, 2009

" "
I'm trying to hook up my modem through my router. My last router had an ip address of its own which I used to tell it to work through the router. Does the sb4220?
Comments:

Oct 09, 2009

- My modem works (receives and distributes internet appropriately to one device at a time) but it doesn't work through my router. I know the router works fine because I removed it from another computer and had to reset the modem and tell it to run specifically through the computer. So back to my original (and as yet unanswered) question: is there a standard IP address for the sb4220 modem?

Solution #1

posted on Oct 08, 2009
Not Rated)

johnrray7526

Rank: Guru 
Rating: 90%, 406 votes
You may want to have the modem working with your system first and hook up your router after wards.
Disconnect your router and modem.
Reboot your system.
Run your hard wire direct to your SB4220 from computer net card.
Allow to load whatever drivers necessary.
On your computer type ipconfig /all This will show you all your information.
Try the internet and see if it works. If you know the ip of your carrier, Type ping ????? ie: Ping comcast.net
If you recv. a timeout you still have problems.
If you succeed, you are their.

If not, type ipconfig /renew This will reset your ip and configurations.
Now, hook up your router and you should be their.


Comments:

Oct 09, 2009

- In answer to your question, yes the modem does have its own IP address. You can not use this IP and it can be found on the bottom of the unit.. Look for Mac IP
Again, the information in which I gave to you prier to this comment, is the best way to obtain your IP configuration.
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